The Do’s and Don’ts When You Have Water Damage in Your Poughkeepsie Home

8/6/2024 (Permalink)

A burst pipe caused significant standing water and damage to this finished basement. SERVPRO partnered with the homeowner to safely restore this home!

If you find yourself dealing with a water damage emergency at your home in Poughkeepsie, many questions run through your mind. Of course, the first question is “Where do I start?” After that and seeing the reality of the situation, it’s common to feel overwhelmed and to want to get everything fixed immediately, but safety is key and there are important things to be aware of:

DO:

-Shut off the water if you can or where the supply line is.

-Turn off circuit breakers where there are wet areas of the home or building, but ONLY when access to the power distribution panel is safe from electric shock.

-Call a licensed plumbing professional to have the repairs done immediately.

-Call your homeowner’s insurance company and file a claim. Doing so quickly will help get remediation coverage determined fast and therefore, help begin the restoration process in a timelier fashion.

-Call SERVPRO® of Western Dutchess County as soon as the water is off and you’re safe, (845)831-3600, no matter what time of day. We’re prepped and here to help 24/7, and faster to any size disaster.

-If you can, remove as much excess water as possible with towels and mopping. If you have a wet/dry vac, getting up the extra water helps the process of restoration as well. Don’t worry if you don’t have one, our experienced water damage restoration technicians will take care of everything quickly.

*IF you can’t access the area due to excessive water, do not enter the area and leave the room as it is for safety. Should you find yourself in a flooding situation, more than a foot of water, contact your local fire department to help as soon as possible. Higher amounts of water can affect critical areas like electrical panels, furnaces, oil tanks, etc.

-If you have any paintings, art objects, computers, documents, paperwork, publications and other materials that are valuable or sensitive to moisture, get them to a safe and dry spot quickly. Leaving books, newspapers, magazines or other colored items on wet carpets or floors can cause staining.

Our highly trained and experienced technicians can handle the restoration of these items too. Our “restore vs. replace” methods will help keep the costs down as well to both you and your insurance company. Our goal is to restore your home and belongings rather than you having to replace them. Keep in mind, not all personal items can be dried out or sometimes have had too much damage to them to be of use for you. Your insurance agent or carrier can help break down the specifics for you, and we’ll work with them directly to help make it seamless.

DON'T:

-Your household vacuum cleaner is not built to remove water. That could possibly cause electrical shock or damage to the vacuum cleaner.

-Anything electrical is going to be a hazard right now. Don’t use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-If you notice water collecting a lighting fixture, leave it alone, there could be much more damage above that and risk the ceiling falling.

-If the ceiling is wet or if water has entered rooms where ceilings are sagging from retained water, don’t turn on your ceiling fan.

Safety is first and foremost when it comes to water damage in your home. Following these DO & DON'Ts can help reduce damage and increase the chances of a successful restoration. These emergency tips will assist you in taking the proper action until the SERVPRO® of Western Dutchess County trained professionals arrive. Our teams will handle all aspects of the damage restoration process, from ceilings and walls to personal property, we’re always here to help!

How To Help Prevent Frozen Pipes this Winter in Hopewell Junction

8/6/2024 (Permalink)

When frozen pipes burst, water always finds the easiest way out, often through your house! SERVPRO® will handle the water damage from start to finish!

During the winter months in Dutchess County, frozen pipes are one of the most common calls we get to help homeowners with water damage. In fact, burst pipes are one of the biggest causes of water damage during the winter months, amounting to more than $5,000 in property losses on average (per household). 

Understanding why pipes freeze, why frozen pipes burst and how these factors can lead to water damage is an important part of keeping your household dry and warm during the wintertime. Read on for our guide to frozen pipes and how to prevent them. 

How Pipes Freeze and Why They Burst 

When the weather is cold enough, any pipe can freeze—while those running through unheated areas such as exterior walls or basements are the most vulnerable, even pipes inside the home can become frozen if conditions are right. 

When temperatures drop and the water inside the pipes begins to freeze, it can create a major problem as you will not be able to access running water. However, if frozen pipes are left alone and no effort is made to thaw them, the pressure inside will become too great and the pipe can actually burst open, leading to water damage. 

Ways Frozen Pipes Can Cause Water Damage 

Once a pipe bursts open, the chance for water damage is instantly increased. Instead of bursting directly where the frozen blockage is, pipes generally burst further up the line, in between a closed faucet and where the blockage occurs—quite often in a wall or under a sink, which may not be discovered immediately if it occurs. This allows all the built-up water to begin coursing through the breakage and flow freely through your home. Make no mistake, water will always find the path of least resistance, the easiest way out, and that might not be exactly the location of damaged pipe.

How to Prevent Pipes from Freezing 

Fortunately, there are steps you can take to prevent their pipes from freezing and avoid the hassle and cost of water damage. By taking steps to help prevent pipes from freezing in the first place, it will greatly lessen the chances throughout the colder months: 

• If you are leaving for a long period of time, make sure the heat stays set to above 50 degrees. Do not turn the heat off or postpone a regular fuel oil delivery.
• Leave faucets on a slight drip so water is constantly running through the pipes. 
• Open cabinet doors in the kitchen and bathroom and ensure all the bedroom doors are open to increase airflow. 
• Add insulation to exterior areas with water pipes and/or to the pipes themselves. Don’t forget the outside spigots. Simple steps like a light bulb being left on in a cold area combined with inexpensive pipe insulation could do the trick.
• Keep garage and cellar doors closed tightly if there are water lines inside. 

Are you concerned that a pipe has burst in your home in Hopewell Junction? Contact us to have our trained experts inspect your home for moisture damage. SERVPRO® of Western Dutchess County is the local pro in water damage restoration, right here in the Hudson Valley for over 30 years and always here to help 24/7!

How to Make the Right Choice for Water Damage Cleanup in your Wappingers Home

8/4/2023 (Permalink)

A certified water damage restoration company, like SERVPRO, should be the first call after discovering water damage in your home!

Discovering water damage in your Dutchess County home leads to instant stress and many questions. Not knowing where to begin or right steps to take can become overwhelming. Knowing ahead of time that you already have a trusted partner in restoration company can help.

SERVPRO of Western Dutchess County is here to help 24/7 with an emergency response and will begin with a thorough scope of the structure and the materials affected, assessing damage to personal items and handling information, and gathering needed resources from both our company and from your insurance company.

By choosing a reputable and certified restoration company in advance, homeowners can alleviate at least one part of the process before it even begins and feel some relief. Our highly experienced water damage restoration teams will handle everything, from start to finish, alleviating a huge amount of pressure and inconveniences from the start.

There are a lot of companies out there, so it can be difficult to determine what is important when researching restoration companies. Here’s a guide of what to look for to make the right choice:

*A Full Restoration Provider

House damages, including water damage, not matter the cause, often require multiple types of restoration. Water can cause structural issues which means not only the removal of water and drying things out, but sheet rock, insulation, sub flooring and other components might need to be replaced as well. Our professionals are trained and   certified in every type of water damage remediation and will provide full restoration of your home.

*A Flexible Emergency Service

When you discover home damage, you want to be sure you can contact your restoration company right away. That is why we have a 24-hour, 7 day-a-week emergency line staffed by live people, not just a recording, so we answer whenever you call and can assemble our teams right away.

*A Thorough Training Program

Technicians who perform restoration need to be consistently trained and highly skilled, which is why we only use the highest standards in the industry to design our training materials and educate our technicians. We pride ourselves on constantly evolving as new technology is introduced and additional certifications are gained.

A Scalable Model

While we have been a LOCAL community business for over 30 years, we also have a nationwide network of other franchises that we can work with if a large disaster were to occur. Whether it’s manpower, equipment, specialty services or just someone needing help, this allows us to treat every job with the same level of service and expertise, whether for a single home or an entire area.

If you've experienced fire, water, sewage, mold or any storm damage, we are always here to help! Program our number in your phone, (845)831-3600, one less thing to worry about!  We’ll help get you back to preloss condition and make it “Like it never even happened.”

No Matter the Damage, SERVPRO of Western Dutchess County Has the Tools and the Experience to Get It Done!

8/4/2023 (Permalink)

No matter the size water damage, SERVPRO of Western Dutchess County has the equipment to make it "Like it never even happened!"

No two water damages are the same. It doesn’t matter if it’s from a pipe burst, an appliance malfunction, a leak from a hot water heater or a flood, each one must be handled and remedied in its own customized way. SERVPRO of Western Dutchess County has been remediating and restoring water damaged properties since 1992, in fact, it’s the cornerstone of our local business.

For larger losses that affect a greater area, you can count on us to have the experience, the teams, and the equipment to get it done the right way, the first time. We pride ourselves on extensive and ongoing training and always having the needed tools on hand and close by. No waiting for specialty tools or personnel to arrive from elsewhere, helping make the restoration process efficient and seamless.

For example, when there’s a large amount of insulation in a basement or crawlspace that’s been saturated, it needs to be removed cleanly and safely. Our professionals utilize an insulation vacuum to make this type of job safe, quick, effective. It helps contain the affected insulation in an easy to dispose of fashion and can be utilized outside for less special restrictions.

For even larger water damages that need to get dried out, like an auditorium, arena, or commercial structures, we use a powerful industrial machine called a Desiccant Dehumidifier. Desiccant dehumidifiers utilize chemical attraction, instead of condensation, to remove water from the air. Because they do not use condensation, they are not limited by low dew point temperatures, and when used properly, they produce the lowest vapor pressure of any dehumidifier. Portable desiccant dehumidifiers work best in cool and/or dry environments. The cooler and drier the air going into the desiccant, the drier the air will be coming out. The drier the air, the drier the materials get. We call that back to preloss condition.

With over 30 years in the property restoration industry, you can rely on SERVPRO of Western Dutchess County to handle any type of water damage in your home, or business! Available for emergencies and always with a live person answering the phone! Call the pros who have been taking care of properties locally. We’re available and ready to help 24/7, and we’ll make it “Like it never even happened.”

How Does a Storm Safety Plan Help You Prepare Your Hopewell Junction Home?

8/4/2022 (Permalink)

No matter where you live in Dutchess County or anywhere in N.Y., a storm safety plan is a must for any home and family!

Many people try not to think about it, but severe weather can be frightening and dangerous. Not to mention the fact that there are around 100,000 thunderstorms throughout the United States every year, bringing heavy rain, strong winds, hail and flooding, all putting you and your Hopewell Junction home at risk.

In New York, we are often led to believe that the winter is the time for fear, and while those winter storms should cause concern, it’s the spring and summer storms that frequently do the most damage. Here in Dutchess County, the Hudson River, Wappingers and Fishkill Creeks run right through a lot of our towns, putting everyone’s property in this area at risk of flood damage.

Unfortunately, we can’t hit a magic button and make extreme weather disappear, but we can take action ahead of time to be prepared for when it happens.

Among the steps you should take, creating an emergency kit and forming a communication strategy with your family are two of the most important. We’ll discuss a variety of ways to help you prepare for storms, and ideally, reduce the impact that they have on you and your home or business.

Why SERVPRO of Western Dutchess County is Your Best Choice for Damage Restoration in Wappingers Falls

8/3/2022 (Permalink)

SERVPRO of Western Dutchess is the top choice for restoration services in the Hudson Valley!

When you’re dealing with fire, water, storm, sewage or mold damage to your home or office in Wappingers Falls, figuring out what your next steps should be is overwhelming. Even with the rate of natural disasters continuing to rise, it still might feel like these damages can never happen to you. 

The good news is that SERVPRO of Western Dutchess County has over 30 years of damage restoration experience locally here in the Hudson Valley and our seasoned pros know exactly what to do to get you back to normal effectively and efficiently.

Our approach to restoration is precise and meticulous, and you can expect a quick response by trained professionals utilizing state-of-the-art equipment every time you call. Our damage remediation specialists are ready and available for emergencies 24 hours a day, 7 days a week.

Why you should choose SERVPRO of Western Dutchess County for all your restoration needs? 

A Quick Damage Response Time- When it comes to any type of damage to a residential or commercial building, quick response time is crucial. Fire, water, sewage and storm damages are all best treated early to prevent the damage from becoming worse or causing secondary problems, which is why we prioritize our response time to get to you. When you call our 24-hour emergency line, we will answer immediately with a live representative and get your restoration process set in motion quickly. We live, work and raise our families locally here in the Hudson Valley, so you’re not stuck waiting to hear from or see one of our experts. We’ll be there when you need us.

Technicians That are Leaders in Restoration- Our damage technicians are responsible for helping you reclaim your home, which is why we invest heavily in their ongoing training and ensure they are leaders in their field. The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides the industry standards for what restoration technicians should know, which our team studies heavily in addition to the significant SERVPRO® training they receive. 

State-of-the-Art Restoration Equipment- When it comes to restoration for your home or business, you want the assurance that you are getting access to the best equipment and products available, which we always provide. Whether we are dealing with water extraction, odor removal, dry-cleaning furniture, or mold remediation, we have the latest and best equipment and do the job correctly the first time. The IICRC provides guidelines for equipment types, which we are sure to heed in order to ensure that our technology fleet is fully up to date.

If you’re ever having to deal with fire, water, sewage, storm or damage of any kind in your home or business, SERVPRO of Western Dutchess County is here to help!  We are here 24/7 to get the restoration process set in motion for you and help make it "Like it never even happened."

Restoration Experts for *Every* Disaster in Beacon

7/8/2022 (Permalink)

Locally-owned and operated for over 30 years, SERVPRO of Western Dutchess County is here to help for every disaster!

There’s more to SERVPRO than general cleanup, restoration or construction services. We’re here to take care of you, your home or your business when even the worst natural or manmade disasters strike in Beacon.

Whenever you’re located near bodies of water such as oceans, lakes or rivers like we are here in Dutchess County, you’re at an even larger risk of damage from natural disasters.

Remember Hurricane Ida and the flooding all over Dutchess County? SERVPRO of Western Dutchess County was there to help clean up and restore back then, and we’re still here now.

Why SERVPRO of Western Dutchess County is your Go-To for Storm Damage.

3/9/2022 (Permalink)

SERVPRO of Western Dutchess County is here to help with an emergency response 24/7 should you ever suffer storm damage to your property!

Even when you’re super prepared, mother nature can still do a number on your home in Dutchess County, especially when a storm hits just right. If you find yourself dealing with wind, tree, water, and flood damage, taking immediate action is essential. Choose a local company with extensive storm damage experience, resources and equipment to handle the job. SERVPRO of Western Dutchess County is here to here with an emergency response to your damage.

For over 30 years, we're proud to have served Dutchess County with our second-to-none services:

-24/7 Emergency Services: there is ALWAYS a live person who will answer your call, no matter the day or time. We have experienced restoration experts on call every day so you can rest assured we can be there when you need us.

-We're Faster to Any Size Disaster: You need help right away when a storm hits your Wappingers, Fishkill, Poughkeepsie, Beacon or Hopewell Junction home or business. Our fast response will help prevent secondary damage and therefore reduce restoration costs and huge headaches.

-We Have Specially-Trained Storm Damage Specialists: Being leaders in the water, fire, flood and storm damage industry, our teams have advanced training and years of expertise, not to mention a tremendous amount of hands-on experience. These skills help quickly to restore your home or business it back to pre-storm condition.

-We're the LOCAL Trusted Leader in the Water Restoration Industry: Our local, 30+ years in the restoration industry have proven our trust-worthiness and reliability. Our power lies in being locally owned with National Storm Resources.

-We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we have the ability to access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events. Not all damage restoration companies are created equal!

No matter the damage, SERVPRO is here to help, 24/7. Give us a call at (845)831-3600 as soon as you see a problem. We'll help make it "Like it never even happened."

What Does the Spring Weather Look Like for Us in Dutchess County?

3/8/2022 (Permalink)

No matter what the weather, SERVPRO of Western Dutchess County can help with any type of damage restoration at your home!

The largest nations in the world are Russia and Canada, but the United States isn’t far behind them.

With our nation being so large and spread out, the weather patterns aren’t the same in every part of the country. With each region experiencing different types of weather patterns, they also experience different weather threats.

The spring season is right around the corner, and you need to be prepared for what is to come when the warm and cold air masses collide. For instance here in Poughkeepsie, we are still experiencing a yo-yo of weather patterns, from 60's to 30's, some rain and some snow. We're likely to be dealing with these ups and downs for a while. Read on to learn more.

In the Pacific Northwest region, they are dealing with wet weather and heavy rains, which can lead to flooding or other water damage. In certain areas with higher elevations, they have wet weather as well, but it’s likely coming from melting snow or ice, which can obviously present problems of its own.

The Upper Midwest and Northeast regions are dealing with winter weather, and will continue to do so until late spring or early summer. When we say winter weather, we are talking snowstorms and blizzards, which are still happening during spring. This is the weather we’re familiar with!

People who live in the West Coast aren’t having to worry with blizzards, but rather they are dealing with excessive heat waves. These heat waves can endanger lives.

Moving on to the middle area of the United States, from Iowa to Texas, residents are dealing with dry, windy weather! They are seeing things like windstorms, derechos and wildfires, all of which are extremely dangerous. This area also contains something known as Tornado Alley.

The Southeast region is the last area, and they experience everything from severe thunderstorms to tornadoes. Southern states along the coast also need to watch for rip currents and the potential of early-season hurricanes.

As you can see, no matter what region you live in, there will always be some weather hazard that you need to prepare for. Weather is unpredictable and no matter the season, there will always be some type of hazard or risk. Make sure you stay alert, aware and prepared at all times.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO of Western Dutchess County for fast, expert recovery. No matter the damage, we're here to help 24/7.

How Long Do You Think You Have to Escape a House Fire In Your Wappingers Home?

3/4/2022 (Permalink)

Have a solid fire evacuation plan in place at your home, you'll have less than 3 minutes to get out!

No matter what kind, house fires are extremely dangerous. According to the Red Cross, around 350,000 homes experience a house fire every year in the United States, causing hundreds of thousands in household property damage and killing more people than every type
of natural disaster combined. Suffice it to say, house fires are treacherous.

While preventing a house fire is the best line of defense, it is also important to note what you
should do if you find yourself faced with one. While we all hope to never be in this situation,
it is something that is wise to think through just in case an emergency does occur.

How Quickly Do House Fires Spread?
House fires can spread rapidly. The first 30 seconds are vital to extinguishing a fire, if it is safe to do so—after this brief window, the flames will have likely spread too far to be combated by a fire extinguisher. If it is not safe to extinguish a fire, then it is a must to get out quickly.
In the early stages, inhaling smoke is the most dangerous aspect of a fire, so stay low to the
ground as you escape.

How Quickly Should My Fire Evacuation Plan Take?
Every household should have a fire evacuation plan in place so everyone knows how to get out
in the event of a fire. Everyone in the household should be able to execute this plan in under two minutes, regardless of where they are in the home or where the fire breaks out.

How Quickly Does a House Become Fully Engulfed in Flames?
It takes around three to four minutes for a home to become fully engulfed in flames. At around
the three-minute mark, the temperature of a fire will exceed 1,000 degrees Fahrenheit—this is
hot enough for items nearby to combust even if they do not come in direct contact with the
flame.
This is also hot enough to shatter any glass windows, which allows the fire to spread to the
outside of the home as well.

Create an evacuation plan for your whole family, include your pets and practice it every 6 months. Make changes as needed and take feedback from family members. Avoid fire hazards like overloaded power strips and extension cords, space heaters, practice safe and smart cooking techniques and keep home décor away from candles or fireplaces.

*If you have damage to your Wappingers home from a house fire, SERVPRO of Western Dutchess County can help. Our fire restoration team is here 24/7 for assistance. We'll be with you every step of the way and help make it "Like it never even happened."

The Reasons Why Flooding Is So Dangerous in Dutchess County

8/20/2021 (Permalink)

Flooding comes with many dangers, be prepared ahead of time to avoid even bigger problems!

Flooding is frightening for many reasons. The damage that flooding can cause to your Wappingers home is quite alarming, but an additional concern is the actual dangers that floods can cause.

Whether you are dealing with flash floods, gradual floods from bad weather like storm run off or flooding due to a burst pipe or backed-up drain, there are many reasons to be cautious around any type of floodwater.

While many people assume that this is only a concern if they live in a flood prone area, floods can occur even in areas that are not considered traditional floodplains—and floods cause more deaths than any other thunderstorm-related hazard every year. For this reason, it is important to be aware of the dangers so you can keep yourself and your family safe.

The Dangers That Flooding Can Cause

**The risk of contamination.** When there is a flood, it is impossible to know exactly what the flood waters have come into contact with, which means they could be heavily contaminated with chemicals, bacteria and other hazards. If possible, avoid having to come in contact with flood waters, especially if you do not know its source. Additionally, flood waters can contaminate drinking water sources, so be sure to check with authorities before utilizing any tap water.

**The risk of driving hazards.** Fast-moving flood waters are one of the leading causes of deaths relating to floods, in part because of how deceptive they can be. As little as two feet of moving water can sweep away a vehicle, and it takes only six inches to knock someone off of their feet. Never attempt to walk through or drive through flood waters, as they are often deeper than they may appear.

**The risk of electrical shock.** If a room in your home floods and your electricity is still on, the water can quickly become a conductor of electricity and lead to a dangerous shock. If it is safe to do so, always switch your electricity and gas lines off in the event of a flood. Once the flooding subsides, be sure to check with local authorities before turning your electricity back on and using any electronics that were plugged in at the home. It's a good idea to get a professional electrician to make sure everything is working as it should afterwards.

*If you have damage due to flooding, you can depend on SERVPRO of Western Dutchess County to help. We guarantee a quick response and can handle all aspects of flood restoration. Contact us today and we'll help make any kind of water damage, "Like it never even happened."

Why Should You Choose SERVPRO? | SERVPRO® of Western Dutchess County

8/6/2021 (Permalink)

Don't trust just anyone with your damage restoration needs, put your faith in the experts at SERVPRO of Western Dutchess County!

Chances are, most of your time is spent managing your Dutchess County home or business to keep resources adequate and morale high.

If a disaster happens, the responsibilities you normally have are put on the back burner until the situation is resolved. There is a pressure to step into a role that you weren’t prepared for—and may not be qualified for either.

But recovering from a disaster is our specialty. It’s what we do best, and we can help alleviate some of that concern and responsibility.

Here is why you are able to trust SERVPRO when life takes aim at your home or business.

We’re Always Ready

As a team who is standing by 24 hours a day, seven days a week, we are ready to help you precisely when you need it. If there is a fire at your home or your office is flooded, no one has time to wait.

When disaster strikes, we are ready to take on your problem.

We’re Faster to Any Size Disaster

Every second counts in a crisis situation, and we know that better than anyone.

With every minute that passes until the restoration process begins, there is a possibility for more mold growth, more smoke smell or more water damage. Responding quickly is essential, and with a local team right here in Dutchess County, you’ll receive the service and expertise SERVPRO is known for nationally, combined with the speed of being right here in the Hudson Valley.

We’re Trained to Handle Residential and Commercial Services

Disasters can happen in any place at any time. Homes and businesses are victims of natural disasters, and accidental damage strikes both indiscriminately.

We offer custom solutions during all circumstances to get your home or business back to normal as soon as possible.

We’ll Make It "Like it never even happened."

If we start the restoration process for your property, we’ll see it through to the very end.

We are the nationwide experts in disaster recovery and restoration, and we’ll shape our service around your unique needs to ensure the damage removed and your home or business is restored to the best possible state.

We Offer the Services You Need in a Changing World

Our world has been turned upside down because of the coronavirus pandemic, and disease prevention is now more important than ever. Because of this, we offer comprehensive cleaning services that allow for more peace of mind for you, your employees and your clientele.

If you’re looking more than traditional janitorial services for your commercial space, we can provide a customized clean that you can feel confident in.

As much as proactive planning can help, disasters happen. Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, technicians and training to get your situation under control. When you need help, get in touch with SERVPRO of Western Dutchess County for the best service possible.

Our Decades-Long Commitment to Restoration in Dutchess County

7/15/2021 (Permalink)

No matter the disaster, choose the local, trusted experts in damage restoration, SERVPRO of Western Dutchess County!

When it comes to any kind of damage to your Hopewell Junction home or office, choosing the right restoration company is one of the best things you can do as you work toward recovery.

If you have an emergency, such as a house fire or a burst pipe, you already know that you’ll want to work with a company that can quickly handle the issue with experience and professionalism. If your damage is due to a larger disaster such as a storm event, you’ll want to work with a company that has the capability and resources to help your entire area, but also one that you know is reliable, trustworthy and legitimate. In cases of a community crisis, untrustworthy companies have prayed on the affected.

Regardless of what your damage is, you can count on your local SERVPRO® crew to be there to help. From fire to water and every type of damage in between, we will always be there with a friendly smile and a rapid response to help you.

WHAT IS THE SERVPRO® DIFFERENCE?

Our Commitment to Our Community 

Unfortunately, after large-scale disasters, there will be many unscrupulous restoration companies that move into an impacted area and attempt to take advantage of people in need. Because we are an active member of our community, you never have to worry about that with us. We have been LOCALLY owned and operated in Dutchess County since 1992 and have helped more than 60,000 area customers with their household and business damages since then. Our staff live and raise their families locally and we’re members of several local associations and business affiliations and hold an A+ rating with the Better Business Bureau.

Our Commitment to Our Employees 

When you hire a restoration company, you are hiring a team to come into your house, handle your personal property and structure and return your life to its pre-disaster state—that is not something we have ever taken lightly. To ensure you are always getting the best service possible, we only hire the best technicians and extensively train using the latest restoration industry standards so you can be certain your property is in good hands. As new protocols and procedures come into the standards, so do we, by making sure our team is constantly training and not only in the beginning of their careers with us.

Our Commitment to Excellent Service

Our 24/7 emergency line is not just for show. You can call us at any hour and get a live person, to report your damage, and we will immediately begin assembling and dispatching a crew to get your damage treated quickly. When it comes to restoration, acting quickly is key and we never want to leave you wondering when we will arrive, so we will communicate maintain efficiency throughout the entire process. When you need restoration for your home or business, we are always here to help you.

Contact us at any time and let us be your trusted restoration provider for any issues.

Why There is Never an “Off” Season When it Comes to Mold Growth in Dutchess County

3/25/2021 (Permalink)

Check out our most popular questions and answers to your mold questions!

Doesn't matter the season, there will always be mold in the Hudson Valley. Here's some of our most popular questions and answers to this irritating product of nature.

“It’s 20 degrees out, there’s no way that is mold growing in my basement, it’s not warm enough.”

The hard truth is that mold, or microbial growth, happens whenever there is a consistent moisture or water source and it’s above 32 degrees. That means a leaky hot water heater or pipe in the ceiling can very well be the source of mold in the winter in your basement.

“Ok, yes it smells funky and we noticed a leak in the wall, but it’s been fixed, now what?”

Ah, yes- the undeniable smell of mold. The dirty, musty, earthy, mushroomy, slightly bitter, off-putting, something-is-weird-here smell. Now, put down the bottle of bleach. Trust us, that will only touch the surface of the mold growth. Even if you see a difference when you scrub it, the inside of the material is still harboring a whole colony of microbes.

“Yuck, where does it even come from?”

Microbial growth is naturally occurring in the environment and gets into your home through hitching a ride on clothes, shoes and pets. But it will always be present when water is present. Mold spores just need moisture, comfy temperature and a good food source like wood or sheet rock to live and grow.

“But it’s cold out, how is it growing?”

It’s not 20 degrees inside your walls unless they’re completely uninsulated from the environment. A basement, crawl space and attic usually are insulated to help keep pipes from freezing in the winter and to keep heat inside. If you have an unknown pipe leak in the wall or ceiling, mold can start growing in as little as 48 hours. It does take longer to grow in the winter months, but it will still be there.

“Now, how do I get rid of it?”

The first step is to call a certified mold remediation company, like SERVPRO of Western Dutchess County. Our experienced team will ask a few questions to get a good idea of what you might be dealing with. In some cases, they’ll recommend you have the mold tested by a mold assessor, those are independent companies who focus on the science behind the mold and what kind you could have.** What the mold assessor finds by lab testing is what our remediation techs use as a protocol for treatment and mitigation. We’ll be happy to give you a few names of companies we’ve worked with before and you can choose whoever you feel is the right fit for your situation.

Utilizing the protocol, our certified mold remediation pros will handle the containment, removal and treatments of the affected areas in your home, that can also include drying equipment and specialized treatments depending on the scope of the project.

Once the mitigation is complete, the assessor will come back to re-test to make sure all is clear. This is crucial to get documented as well when you sell or if you’re buying a home.

If you think you might have a mold issue in your home or business anywhere in Dutchess County, trust the local experts who have been taking care of the Hudson Valley for 29 years. We’ll walk you through every step of the way, and always here to help-24/7.

**Per NY State guidelines- the remediation company and the mold testing company can not be one and the same, that’s a significant conflict to you as the consumer.

Keeping Your Pets Safe During Severe Weather in Fishkill and Poughkeepsie

3/22/2021 (Permalink)

Great tips for keeping your pets safe during severe weather!

If you’re like most pet owners, you have an undeniable bond with the furry or feathered friend in your life. Naturally, as a conscientious pet parent, you want to be sure you’re doing everything you can to keep your pet safe and secure during difficult times.

Your pets should always be part of your emergency plan, and your emergency kit needs to include items like leashes, collars, extra pet food and any medications your pets take. It’s also a good idea to learn more about their unique safety needs during emergency situations. Learn ahead of time what hotels/motels are pet friendly, including if there’s a pet size or weight limit. In our experiences, knowing where you can stay with your fur-baby for the time being offers a lot of relief. There are several hotels in the Dutchess County area that happily accept pets and often, your homeowner’s insurance company can help make arrangements as well.

With that in mind, let’s take a closer look at how flooding can impact your pet and the steps you can take to keep your pet safe during a flooding emergency.

Pet Safety Pointers:

-The FDA and the AKC offer these tips to help you handle your pet during an emergency and ensure they come out safely on the other side. The National Weather Service has some valuable info as well.

-Keep your pets with you. Don’t leave your pets outside during a flood, and don’t leave your home without them. The best way to protect your pets is to do a little pre-planning and find places where you’ll all be welcome.

-Have your pet’s important records accessible. Treat your pet’s vaccination and health records like you do other important documents and keep copies accessible in your emergency kit. It’s also a good idea to take a selfie with your pet, so you can prove ownership if you get separated.

-Make your contact information accessible. Some pets have microchips that can help rescue workers reunite them with their owners. Also, consider a collar or tag with your pet’s name, your name and your phone number on it. This will ensure you can be easily contacted. Have trusted friends or family members set up as emergency contacts in the event your pet is lost. If your pet has enough of a connection with anyone else, they can assist in the relocation efforts.

-Don’t let your pet walk through flood water. It’s not a good idea for you or your dog to walk through moving water. Even a little water (about six inches), if it’s moving quickly enough, can knock you and your pet over. Additionally, flood waters can contain dangerous debris and harmful bacteria. These waters can affect your animal just as much as it would affect you.

If your home needs restoration services due to fire, flooding, sewage or any type of damage, trust the local experts at SERVPRO of Western Dutchess County. We’ve been here to help 24/7 for any emergencies since 1992.

Do You Know What to Do When Water Damages Your Hopewell Junction Home?

3/17/2021 (Permalink)

Acting fast can help reduce the issues that water damage can cause!

So, you’ve found water damage at your home. What’s your next step?

If you’re wondering what to do if you notice that your home has been damaged by water, then we’re here to help you break down your next steps and understand what you need to do about the problem at your home—and the steps to take to get your home back to its original state.

Water damage is a very common reason homeowners file claims on their insurance. In fact, it’s the most common type of homeowner’s insurance claims people file. These claims don’t often grab attention the way major storm damage or fires do, but they’re much more prevalent.

If a pipe in your basement bursts or you notice that your refrigerator or dishwasher is causing damage to the kitchen, maybe a leak behind the toilet is puddling on the bathroom floor, we’re here to help no matter the size of the damage!

What to Do When You Notice Water Damage

-Move as fast as you can to start remedying the problem. Water damage doesn’t get better over time, it gets worse. Water damage spreads fast, so you’ll want to start the repair and restoration process as soon as you can.

-Identify and stop the problem. For example, if a water line that’s loose behind an appliance caused the problem, tighten it. Or if you need to shut off your water after pipe bursts until it can be repaired, then that’s an option, too. Whatever the original cause of the water flowing into your home is, it needs to be corrected before the repair process can begin.

-Start the drying and repair process. Depending on the extent of your damage, you may need to do anything from grabbing a mop and some towels to clean up to touching base with a water restoration professional. You’ll be glad you did!

If your home is damaged due to fire, water or any other cause, the team at SERVPRO of Western Dutchess County has the experience and equipment to meet your needs and get your home restored to its original state. Call us at any hour for help. We’re ready to help your family!

Beacon, Fishkill, Wappingers, Hopewell and Poughkeepsie Business Owners Can Count On Us When They Need Restoration Services

2/26/2021 (Permalink)

SERVPRO of Western Dutchess County knows restoration inside and out. Here are some of our best tips in choosing the right restoration company.

We’re here 24/7 to support all Dutchess County business owners after being impacted by a disaster like a fire, flood, severe storm, sewage backup or a biohazard situation.

We know as an owner that it can feel like you’re facing an uphill battle after a disaster. But as a business owner in our area, you have a powerful partner in the local SERVPRO of Western Dutchess County team. We’re always here to help you when you need advice and support.

Tips to Help Business Owners Thrive After a Commercial Restoration Project

Your business has what it takes to thrive even after damage has been done. But you need to know the best steps to take to help you move forward. Here’s what we recommend:

Your disaster plan is vital. It’s difficult for most business owners and their families to focus and think clearly after a damaging event. That’s why it’s smart to plan for these situations before they happen. Before you need it, build an emergency plan and spend time reviewing and learning the steps. If you’re impacted by a disaster, read the steps you laid out again (or a few times) and follow them carefully.

Document the damage you’ve suffered. Take plenty of pictures. You’ll want to do these before you start cleaning up the damage so your insurance company can get an accurate picture of what happened. In the age of COVID-19, more insurance companies are using virtual programs and videos to obtain the what is needed.  Also, inventory lost or damaged items. We highly recommend you take photos of inventory well in advance of issues coming up so you’re able to compare and document much easier should damage occur.

Stay in touch with your stakeholders. Regular contact with your suppliers, your employees, your customers and your community will put you in a better position when it’s time to open again. Social media can be a huge help with communication especially with clients and customers in addition to emails and phone calls.

Choose solid partners for mitigation and restoration. Don’t work with any restoration company that isn’t highly experienced, doesn’t communicate regularly and isn’t able to utilize advanced equipment designed to restore your business to its original state.

If your business is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have crews who are available 24⁄7 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Natural Gas Furnace Safety Basics to Help Prevent Winter Fires in Your Dutchess County Home or Business

2/15/2021 (Permalink)

Natural gas is an efficient way to heat your business or home but be mindful of the safety basics to protect everyone!

Winters can be long and cold, especially in this part of New York. While most Dutchess County businesses and families find themselves turning up the heat during the cold months of the year, it’s especially important to help your loved ones and clients also stay safe during our cold, snowy winters.

Natural gas furnaces have become more popular in recent years because they provide steady heat and can be both affordable and efficient options. If you use your natural gas furnace safely, they can be a great option for heating.

However, if you choose a natural gas furnace, then you’ll need to remember to take some safety precautions that aren’t necessary when using electric heating.

Here’s what you need to know about heating with natural gas:

Be sure you have carbon monoxide detectors installed. These inexpensive detectors are a vital safety feature for homes with natural gas heating. They detect carbon monoxide, which is odorless before it becomes dangerous to your family.

Keep anything flammable away from the furnace. To use your natural gas furnace safely, it needs to be clear of papers, wood, fabric and debris on all sides. Also, consider sweeping around the furnace on a regular basis, so the area stays clear of dust and debris.

Check your filters regularly. Checking to see if your filter needs to be changed once a month is enough to make your furnace safer.

Don’t neglect regular service. Even if your furnace is working, it’s worth having a heating and air professional take a yearly look at it to let you know it’s in good shape. You can also catch issues before they become more expensive repairs.

Evacuate your home if you smell natural gas. Most people note that natural gas smells like rotten eggs. If you notice this odor in your home, shut off your gas and leave the house. Call Central Hudson or your gas service provider immediately. Then call to have your unit serviced and the gas leak found and repaired.

If you have fire damage in your home due to a kitchen fire or any other cause, you can count on SERVPRO of Western Dutchess County for immediate restoration assistance. We’re here to help 24/7 and will make it "Like it never even happened."

Be Sure Your Dutchess County Business or Commercial Property Is Ready for Disasters!

1/26/2021 (Permalink)

It's never too early to have a plan in place for potential disasters that could affect your business.

Do you and your family own a business or commercial buildings in Beacon or the surrounding communities? If so, you know how important being able to operate on schedule can be to your life and livelihood.

You probably have plans in place to deal with vacations, the holiday rush and busy weekends already. You have accountants or bookkeepers to plan for tax season, perhaps an office or property manager and a schedule to help you deal with the day to day. You probably have a carefully planned budget, too. 

But have you planned for a disaster? If not, now is a good time to start thinking about how your business would handle the unexpected. We've all been forced to re-think our day-to-day due to COVID-19 but have you thought about other situations?

This is an important step for business owners because these events can’t be predicted, but they can greatly impact your business’ success. A solid disaster plan can help you reopen your business more quickly and even stop service disruptions in some cases.

Disasters That Can Impact Business Owners

Ready.gov, a website operated by the U.S. government, lists several disaster scenarios that businesses should have plans in place for. They include:

-Natural disasters- Floods, wildfires and storms can all cause significant damage to businesses.

-Health emergencies- Contagious illnesses, like COVID-19 or the flu, can sometimes cause a business to close, as can government or health organization orders to handle those illnesses.

-Violent acts- These can include accidents and intentional acts.

-Technology failures- Long-term power outages or equipment failures can be included in this plan.

What to Include in Your Plan

The Small Business Administration and Ready.gov offer helpful resources and checklists designed to help you plan for any disaster, keep in mind some basic tips that will help you get ready for any disaster:

Have a business evacuation plan. Know all the entrances and exits, and be sure your employees do, too. Have routes posted, and be sure employees know where fire extinguishers are located.

Keep a good inventory of what is inside your business. Your insurance company will want to know what’s damaged (if anything is).  Accurate inventories make a difference. Photos are a great backup plan as well, the more the better.

Plan for communication with your employees and customers. This can be via email, phone, text or social media. Keeping everyone updated on your business and its progress keeps it top of mind.

Work with a reputable restoration company. Restoring your business efficiently, economically and logically is vital to being able to open your doors again. Working with a company like SERVPRO of Western Dutchess County can make a big difference.

If your business needs commercial restoration services, the local teams at SERVPRO of Western Dutchess County have the experience and equipment to meet your needs and help get your business ready to open its doors again. We’re here to help 24/7 no matter what kind of emergency you’re facing. Peace of mind is just a phone call away at (845)831-3600.

Tips for Staying Safe in Kitchen This Winter and Beyond | SERVPRO® of Western Dutchess County

1/5/2021 (Permalink)

Simple kitchen safety can help avoid a dangerous situation!

House fires are more common during the winter months in the Hudson Valley than they are at any other time during the year. And one of the main reasons fire damage happens to homes this time of year involves accidents in the kitchen.

Many families are cooking large meals to entertain guests or uphold long-held traditions from Thanksgiving through the New Year. But even after the holidays are over, many families spend more time cooking and baking on dark, cold winter nights.

Preventing Kitchen Fires

You can take steps to lower your risk for a kitchen fire if you follow some essential kitchen safety tips. By implementing these simple steps, you can significantly reduce your risk for a kitchen fire—and the resulting fire damage.

Don’t leave your oven and stove unattended. It’s tempting to leave a pot to simmer or a cake to bake for as long as it needs and leave the room. Unfortunately, not regularly checking the progress of a meal is a fire risk. Pots and pans that are left to boil over can cause accidents, and it’s possible to miss an oven fire if you don’t check how things are cooking.

Learn what to do if a small kitchen fire starts. For example, it’s best to cover a grease fire— don’t throw water on it. In general, don’t pull a pot or pan that’s flaming directly off the stove, because those flames can jump. Instead, it’s smart to cover or smother the fires. Keeping pot lids nearby, a fire extinguisher or baking soda can help you extinguish small kitchen fires fast.

Be careful with your clothes. In general, don’t cook meals while wearing a top with flowing sleeves. If these drag through a flame, they can start a fire and severely injure you. Opt for something fitted instead.

If you have fire damage in your home due to a kitchen fire or any other cause, you can count on SERVPRO of Western Dutchess County to provide emergency response for fire damage assistance. We’re here to help 24/7 and will make it "Like it never even happened."

A Look at the Different Types of Floods That Can Cause Damage to Your Home | SERVPRO® of Western Dutchess County

11/13/2020 (Permalink)

Be prepared ahead of time if you can for different types of floods and how they can affect your home!

Flooding is an extremely dangerous weather event, and it can happen when it is least expected, even in the Hudson Valley.

While a flood may seem like an event unlikely to happen, every year they impact around 75,000 people across the United States, causing billions of dollars of property damage in the process.

In simple terms, floods occur when there is too much water, but we will be looking at the various types of floods below to give you a greater understanding of why they happen.

The National Severe Storms Laboratory lists out five types of floods that can occur due to different conditions. While all of these floods can be destructive, they can cause issues for those impacted by them in vastly different ways.

The Types of Floods That Can Lead to Water Damage

-A River Flood

A river flood takes place when the banks of a river are not high enough to contain the water within. These are generally caused by slow-moving, steady rain or a combination of rainfall and snowmelt that causes the river to overflow.

-A Coastal Flood

Impacting areas along the coast, coastal floods are caused by high tides coupled with heavy rainfall. Coastal floods are especially prominent in areas that are low-lying and located on the ocean.

-Storm Surges

A storm surge occurs when a severe storm creates wind, waves and low pressure that lead to a much higher tide. Storm surges happen quickly and flood large areas at a time, and they are considered an extremely dangerous type of flood.

-Inland Flooding

When a rain-producing storm hovers over an area for a long time or heavy rains fall quickly, inland flooding can occur, as it creates too much moisture for the regular drainage systems to absorb. Inland flooding can also occur when dams or levees fail.

-Flash Floods

The most dangerous type of flooding, flash floods occur within six hours of a storm beginning and often provide little notice that they are developing. They can occur within minutes and are considered the deadliest type of flood there is.

If your home or business has received water damage due to a flood or another incident, we are ALWAYS here to help. You can reach us 24/7 to receive a response from our expert restoration technicians— call us today.

No Matter the Job, SERVPRO of Western Dutchess County Has the Tools to Get It Done!

11/11/2020 (Permalink)

This insulation vacuum is being utilized to remove a large amount of wet insulation from a crawl space.

No two water damages are the same. It doesn’t matter if it’s from a pipe burst, an appliance malfunction, a leak from a hot water heater or a flood, each one must be handled and remedied in its own customized way. SERVPRO of Western Dutchess County has been remediating and restoring water damaged properties since 1992, in fact, it’s the cornerstone of our local business.

For larger losses that affect a greater area, you can count on us to have the experience and the equipment to get it done the right way, the first time. We pride ourselves on extensive and ongoing training and always having the needed tools on hand. No waiting for specialty tools or personnel to arrive from elsewhere, helping make the remediation process seamless.

When there’s a large amount of insulation in a basement or crawlspace that’s been saturated, it needs to be removed cleanly and safely. Our professionals utilize the insulation vacuum to make this type of job quick and effective. It helps contain the affected insulation in an easy to dispose of fashion and can be utilized outside for less special restrictions.

For even larger water damages that need to get dried out, like an auditorium, arena, or commercial structures, we use a powerful industrial machine called a Desiccant Dehumidifier. Desiccant dehumidifiers utilize chemical attraction instead of condensation to remove water from the air. Because they do not use condensation, they are not limited by low dew point temperatures, and when used properly, they produce the lowest vapor pressure of any dehumidifier. Portable desiccant dehumidifiers work best in cool and/or dry environments. The cooler and drier the air going into the desiccant, the drier the air will be coming out. 

If your home or business has suffered any level of water damage, call the pros who have been taking care of properties for over 28 years. We’re available and ready to help 24/7, and we’ll make it "Like it never even happened."

The BIG Do's and Don't When Dealing With Water Damage at Your East Fishkill Home

11/6/2020 (Permalink)

Safety is always first when dealing with a water damage situation. Protect yourself and family members with these tip.

If you find yourself dealing with a water damage emergency at your home, many questions are running through your mind. Of course, the first question is “Where do I start?” But after that and looking at the reality of the situation, it’s common to want to get everything fixed immediately, but safety is key and there are important things to be aware of:

DO:

-Shut off the water if you can or where the supply line is.

-Turn off circuit breakers for wet areas of the home or building, but ONLY when access to the power distribution panel is safe from electric shock.

-Call a plumbing professional to have the repairs done immediately.

-Call your homeowner’s insurance company and file a claim. Doing so quickly will help get remediation coverage determined fast and therefore, get the work done faster.

-Call us as soon as the water is off and you’re safe, (845)831-3600, no matter what time of day. We’re ready to help 24/7 and faster to any size disaster.

-If you can, remove as much excess water as you can by towels and mopping. If you have a wet/dry vac, getting up the extra water helps the process of restoration as well. Don’t worry if you don’t have one, our experienced water damage restoration technicians will take care of everything quickly.

-If you have any paintings, art objects, computers, documents, paperwork, publications and other materials that are valuable or sensitive to moisture, get them to a safe and dry spot quickly. Leaving books, newspapers, magazines or other colored items on wet carpets or floors can cause staining.

Our highly trained and experienced technicians can take care of drying out all of them items too. Our “restore vs. replace” methods will help keep the costs down as well to both you and your insurance company. Our goal is to restore your home and belongings rather that you having to replace. Keep in mind, not all personal items can be dried out or sometimes have had too much damage to them to be of use for you. Your insurance agent or carrier can help break down the specifics for you, and we’ll work with them directly to help make it seamless.

DON'T:

*DO NOT enter rooms with standing water where electrical shock hazards may exist. *AVOID electrical shock hazards. DO NOT enter affected areas if any electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.

If this could be an issue, call the fire department for assistance.

-Your household vacuum cleaner is not built to remove water. That could possibly cause electrical shock or damage to the vacuum cleaner.

-Anything electrical is going to be a hazard right now. Don’t use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-If the ceiling is wet or if water has entered rooms where ceilings are sagging from retained water, it’s dangerous to try your ceiling fan.

Safety is first and foremost when it comes to water damage in your home. Following these DO & DON'Ts can help reduce damage and increase the chances of a successful restoration. These emergency tips will assist you in taking the proper action until the SERVPRO of Western Dutchess County trained professionals arrive. We’re always here to help!

How to Choose A Restoration Company for Water Damage in your Wappingers Home

11/6/2020 (Permalink)

Choosing the right restoration company can make a huge difference in recovering from damage at your home.

If you’ve discovered that you’ve suffered fire, water or sewage damage in your home, a common reaction is confusion and not knowing the right steps to take or even the first call to make. Between consulting with your homeowner’s insurance and that added stress, figuring out what restoration company can help, assessing damage to personal items and taking care of other urgent tasks, it can be an overwhelming and stressful time.

However, by choosing a reputable and certified restoration company in advance, homeowners can alleviate at least one part of the process before it even begins and feel some relief. The highly trained and experienced staff at SERVPRO of Western Dutchess County will help guide you the rest of the way.

There are quite a few restoration companies out there so it can be difficult to determine what is important when researching restoration companies. Some have different focuses than others, some are not local, some aren’t available quickly. Here’s a guide of what to look for to make the right choice:

*A Full Restoration Provider

Home damages, no matter the cause, often require multiple types of restoration. Water can cause structural issues and possibly mold growth, which means not only the removal of water and drying things out, but sheet rock, insulation, sub flooring and other components might need to be replaced as well. Mold remediation might end up being needed if too much time from damage to restoration has passed. Our can handle every type of damage remediation from the very beginning to the final touches to provide full restoration of your home.

*A Flexible Emergency Service

When you discover home damage, you want to be sure you can contact your restoration company right away, no matter the time of day. That is why we have a 24-hour, 7 day-a-week emergency line staffed by live people, not just a recording, so we answer whenever you call and can assemble our teams right away.

*A Thorough Training Program

Technicians who perform restoration need to be consistently trained and highly skilled, which is why we only use the highest standards in the industry to design our training materials and educate our technicians as well as industry leading technology and equipment. We pride ourselves on constantly evolving as new programs are introduced and additional certifications are gained.

A Scalable Model

While we have been a LOCAL community business for over 28 years, we also have a nationwide network of other franchises that we can work with if a large scale disaster or storm were to occur. Whether it’s man power, equipment, specialty services or just someone needing help, this allows us to treat every job with the same level of service and expertise, whether for a single home or an entire area.

If you have experienced fire, water, sewage, mold or any storm damage, we are always here to help! Program our number in your phone, (845)831-3600. One less thing to worry about!  We’ll help get you back to preloss condition, "Like it never even happened."

Must-Haves for Your Emergency Kit, the 2020 and Beyond Version

11/6/2020 (Permalink)

Having an emergency kit fully packed for grab-and-go is a great way for your family and pets to be prepared for whatever disaster might occur.

When a weather emergency or other disaster strikes that could force you to leave your home or happen while you’re away from home, there won’t be time to gather your supplies before heading to a safe space to wait it out. That is why having an emergency kit that is fully stocked and ready can make such a big difference in your survival during a disaster. 

Experts recommend that your emergency kit contain enough for several days for each family member and pet, as well as some necessities such as personal hygiene supplies and emergency radios. Though we all hope we will never experience a serious disaster, having an emergency kit is the best way to obtain peace of mind and know your family will have what it needs to get by.

The Basic Emergency Kit

Every emergency kit should be tailored for individual needs and considerations, however to build an emergency kit with the bare necessities, this is what Ready.gov recommends:

• At minimum, one gallon of water per person per day for at least three days
• A three-day supply of non-perishable food per person
• Either a battery-powered or hand-crank radio for local alerts
• A NOAA Weather Radio for national alerts
• Flashlights and headlamps for each person
• A well-stocked first-aid kit, don’t forget gloves, masks and hand sanitizer for all
• Any prescription medications your family members may require
• Pet supplies including leashes, bowls, food, prescriptions and any comfort item they like. Make a copy of their license to carry with you as well for proof.
• A surplus of batteries for the flashlights and radios
• Whistles to signal for help and locate each other if necessary
• Paper towels, toilet paper, garbage bags, wet wipes and any other personal hygiene supplies
• A can opener and utensils for food
• Local maps of the area with shelters clearly marked
• Portable chargers and several cell phone charging cords

Additional Supplies for Emergencies

Having the above items is an ideal place to start, but if you have the space and ability to build out a more robust kit, there are some additional items you may want to include:

• Tools such as wrenches, hammers, nails and pliers
• Plywood in case it is necessary to barricade doors or windows
• Duct tape and plastic sheeting in case an impromptu shelter needs building
• Solar-powered chargers for using electronics long-term
• Climate-appropriate spare clothes
• Thin, camping-style blankets and small pillows
• Unscented bleach, which can be used as a disinfectant or water purifier

There are many versions of this kit out there, take your time and do some research to find the one that works best for your family. Remember to check on expiration dates or for leaking bottles and supplies, or if pests have gotten into the kit.

If you’re in need of any emergency services for your home or business due to any sort of disaster, SERVPRO of Western Dutchess County is always here to help, 24/7!

Creating a Fire Escape Plan for Your Wappingers Home

11/3/2020 (Permalink)

Fire escape plans are a great way for everyone to know what to do in the event of a fire and to get to safety quickly.

When a fire breaks out, it is human nature to panic but everyone has a different reaction. Because it is not a scenario that most of us have ever been faced with, it can be alarming and overwhelming to experience. However, it is important to try to react rationally in order to get yourself and your family members to safety.

A fire can start spreading in as little as 30 seconds, and experts estimate that you typically only have one to two minutes to react and get to safety when a fire starts . Therefore, it is important to have a fire escape plan that the whole household is aware of and practice it regularly. That way, when a fire breaks out, everyone will know exactly what to do to stay safe.

Here are the steps to creating a fire evacuation plan:

1. Create a custom plan. Every family is different, there is no one-size-fits-all approach to a fire escape plan. Make sure to consider elderly family members, children who might sleep through a fire alarm and pets. Take note of time needed to get everyone to an exit and locate pets to get them to safety. Keep in mind, pets sense danger much quicker than we can and have been known to hide in hard to reach spots.
2. Identify two exits. Each room should have two exits so those inside can escape no matter where the fire is. If necessary, equip upstairs rooms with emergency ladders so windows can be the second point of exit.
3. Set a spot to meet. Pick a meet-up spot in advance that will be safe, such as a nearby landmark, a neighbor’s yard, tree or mailbox. Make sure everyone is clear on the location of the meet-up spot.
4. Consider all scenarios. There are many scenarios that can contribute to a fire, and it is important to prepare for all of them. Do not focus on preparing for one source of a fire and neglect to prepare for others. For example, don’t focus on a fire only occurring in the kitchen when it can happen in the basement or attic.
5. Practice often. Get the entire household together to run a fire drill at least twice a year using a mock scenario. Be sure any overnight guests are aware of the plan as well.

Tip: Get children excited about planning so they will be more involved in the process and less scared. Drawing a map of the home and letting them identify the exits is both a functional and educational activity.

Fire Prevention Tips

• Install smoke detectors in each bedroom and on every level of the home.
• Check smoke detectors once a month. Replace batteries every time the clocks change or at least every 6 months, even hard-wired detectors.
• Replace smoke detectors every 10 years.
• Make sure all candles are extinguished and no holiday décor is around them.
• Never leave open flames unattended.
• If you have a Christmas tree up, don’t let it get dried out. It can burn from hot lights in minutes.
• Do not overwhelm electrical sockets with excessive plugs.
• Keep combustibles in a safe place.
• If you are grilling outside, make sure the grill is cold before putting it back up against the house.
• Don’t run appliances at night like clothes dryers. Make it a yearly maintenance check to have the dryer vent cleaned out too.

If you’re ever faced with fire and smoke damage in your home or business, don’t hesitate to call us. Our emergency services are available 24/7 for all restoration needs. SERVPRO of Western Dutchess County is always here to help.

Why Work With Us to Restore Your Fire Damage at Your Hopewell Junction Home?

11/2/2020 (Permalink)

No two fire damages are the same, choose the local leader in fire damage restoration, SERVPRO of Western Dutchess County.

Experiencing a fire is something none of us would ever plan to do, and hopefully, you will never have to. However, as part of a comprehensive fire preparedness plan, knowing what you can do in the event of a fire is key to making a speedy recovery and having the damage to your home handled comprehensively.

When you prepare for a fire, the first thing you should do is make sure your family has a proper evacuation plan in place and the second is to make sure you know exactly who to call if a fire causes damage to your home.

Why Choose Us for Restoration After a Fire?

We Will Answer Your Call and Get to You Quickly

When you call us for restoration, you won't spend hours on the phone listening to hold music and pressing prompts leading to nowhere. We have people waiting to take your call 24 hours a day so you can count on receiving a quick answer regardless of what time you need to report your damage. When you call us, we will gather all the pertinent information and dispatch an emergency response team to you right away so you are not left waiting around for help. We are local and ready to help 24/7.

Our Technicians Are Experts in Their Fields

Not only do we only hire the best of the best, but we invest extensively in their training, too. When our technicians respond to your damage call, you can be certain that you will be getting extremely talented professionals who will be able to fully handle your fire damage with expertise and care.

You Will Receive Complete, Customized Restoration

We handle many types of restoration, meaning that when you have fire damage, you can count on it being fully restored. Whether the fire has caused structural issues, water damage or cosmetic problems, you can count on us to handle it all so that your home feels exactly how it did before the damage occurred.

If you have damage from any kind of fire, you can count on us for restoration. Call us at any hour to report damages or learn more about our processes thanks to our 24/7 service line. 

Winter Prep Tips You Can Do In The Fall To Protect Your Beacon Home

11/2/2020 (Permalink)

Some easy fall prep can really help keep your home protected in the bitter winter months.

Living in Dutchess County has probably gotten you used to what your family might need for the winter months. Big, cozy sweaters, blankets and coats come out, lots of warm-them-up meals to plan, getting the shovels and ice melt out of storage and handy, fireplaces cleaned and wood at-the-ready.

How about your home? Consider what your home needs to keep it running in the cold temps as well. Some simple home strategy in the fall months can help avoid a very costly and inconvenient experience in your Ulster County home this winter. (Think pipes bursting or ice damming, zero fun there.)

Creating a list of to-dos’ around the house before winter comes can be a reliable source that you’ll come to count on and revise over the years with what’s more important or more useful than other things on the list. Important things to include:

-Winter heating costs- It’s a great idea to put some savings aside for unexpected issues like plumbing failures, fireplace problems, heating system malfunctions and pipe issues. While your homeowner’s insurance might be able to help with some costs due to damage, don’t rely on it 100% as there are a ton of variables that are covered and not. Good idea to call your local insurance agent to be clear on what’s covered in case something unexpected happens.

-Windows and doors can equal drafts in the winter, especially in older homes. Don’t forget the basement and check everywhere for drafts and insulate or seal as needed. Put in storm windows and doors if you have them. Weather stripping and door draft stoppers are inexpensive and easy.

-Consider hiring a professional to perform a furnace inspection as well as having the dryer vents and duct work cleaned and to check the fireplace. We recommend these services on a yearly basis.

-Drain any water from outdoor faucets, spigots, hoses and sprinklers. Locate water sources if they need to be shut off in an emergency. Use heat tape on problem pipes inside the home to help prevent them from freezing.

-Use caulking or weather stripping around entry points if any pipes or ducts travel through an exterior wall.

Some solid prep work in the fall can really help in the long and short run of things. Not just peace of mind for safety and security, but for your wallet too.

SERVPRO of Western Dutchess County is here to help in any fire or water damage situation, our experienced and trained crews are here 24/7 for your emergencies. Give us a call whenever you need us, we’re faster to any size disaster!

How Our Restoration Mindset Helps our Dutchess County Homeowners

10/8/2020 (Permalink)

Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Western Dutchess County.

Damage to your home is never an easy thing to experience, no matter what situation led to it. However, if the damage was due to a disaster, there can be emotional ramifications in addition to the physical ones to your home. While recovery is important, these emotional considerations can make it more difficult for your family to rebuild.

After helping countless local families on their own recovery journeys, you can be confident that we are here to help you, too. By offering full restoration, instead of simply liquidating your home and items, we can save you time and money throughout the process and ensure the house you return to feels like home right away by keeping the things you love safe.

A Restoration-First Mindset That Benefits Our Customers

We can help you save money on your insurance. Every insurance coverage plan is different, but for many, household damages are covered—but because events like water damage can be costly, claiming them can lead to rate hikes over time. With our restoration-first mindset, we can keep your claim number low so you can save money over time.

We can protect your sentimental items. While getting your family to safety is the top priority in any type of emergency scenario, this often involves evacuating without irreplaceable items you love. We have invested in the latest restoration equipment so we can work to restore these items even if they are damaged. We have been able to restore art, heirlooms, vintage items and family photographs for customers in the past so you do not have to lose these precious memories. Our goal is to restore rather than you having to replace.

We make sure your home feels like home again. If your family goes through a disaster or emergency, the return home is such a relieving moment, especially after restoration. We handle all aspects of your damage, including the cosmetic ones, so we will keep all the elements of your home and belongings intact whenever it is possible to do so after the damages.

If you have damages and are feeling overwhelmed, we are here to help. You can call us any hour of the day, any day of the week, in order to begin the restoration process. Contact us today to learn more

Why Should You Choose SERVPRO When There is Fire, Water, Storm, or Sewage Damage to Your Home or Business?

8/24/2020 (Permalink)

Partner with the local experts in the property damage industry, SERVPRO is always here to help.

The answer is simple: Our unsurpassed commitment to restoration in the Hudson Valley Region.

If you're dealing with fire/smoke, water, sewage or mold damage to your home or business, figuring out the next steps can be overwhelming. You’ll need experienced, certified professionals who are local and can handle your mitigation quickly and seamlessly. Choosing the right restoration company can make all the difference and is one of the best things you can prioritize as you work towards recovery quickly and seamlessly.

Why SERVPRO?

-A Quick Damage Response Time: When it comes to any type of damage to a residential or commercial building, quick response time is essential. Fire, water and storm damages all need to be mitigated quickly to prevent the damage from becoming worse or becoming secondary damages, which is why we prioritize our response time to get to you. When you call our 24-hour emergency line, a live staff member will answer immediately and get your restoration process set in motion. We'll never leave you wondering when we'll get there, our teams will communicate and act efficiently throughout the entire process.

Technicians That are Leaders in Restoration: Our damage technicians are responsible for helping you reclaim your home, which is why we invest heavily in their training and ensure they are leaders in their field. The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides the industry standards for what restoration technicians should know, and each technician has ongoing training throughout their career with us.

State-of-the-Art Restoration Equipment: When it comes to restoration for your home or office, you want the assurance that you are getting access to the best equipment available, which we can provide. Whether we are dealing with fire damage, water extraction, soot and odor removal, mold remediation or sewage cleanups, we have the best equipment and will do the job correctly the first time.

Unmatched Resources and Disaster Recovery Teams: If your damage is due to a larger disaster like a storm, you want to work with a company that has the resources, experience and training to help the entire area, but also one that is true and legitimate. Major storms and flooding events can overwhelm many restoration companies. SERVPRO can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters. Our Large Loss Division is composed of our best of the best in restoration. Our elite specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

We have been servicing the entire Hudson Valley community since 1992 and our approach to restoration is dynamic, you can expect a rapid response by trained, experienced professionals with state-of-the-art equipment and unparalleled customer service any time you call.

If you need and kind of damage restoration services for your home or business, trust the local leader in property damage restoration. SERVPRO- we are always here to help. 

Call us anytime at (845)214-6762 and we’ll make it "Like it never even happened."

Reduce Roadblocks With the Right Restoration Company | SERVPRO® of Western Dutchess County

8/10/2020 (Permalink)

The right restoration company to handle any storm damage needs will prove to be an invaluable decision!

After severe weather like Tropical Storm Isaias, moves through an area, discovering damage to your Beacon home or Fishkill commercial space can be disheartening—and with the severity and cost of storm damage recovery on the rise, it is natural to feel overwhelmed. Fortunately, there are steps everyone can take now to be certain they are prepared in case this does occur.

The most important thing you can do is choose the restoration company you will work with, and make sure your decision is a good one. The company you work with will provide you with valuable peace of mind and allow you to worry less about the process from start to finish. Choosing the right restoration company makes all the difference.

Our Commitment to Restoration in the Dutchess County | SERVPRO® of Western Dutchess County

7/16/2020 (Permalink)

You can rely on the experts at SERVPRO® any time of day or night, we're always here to help!

When it comes to sustaining damage to your Poughkeepsie home or office, choosing the right restoration company is one of the best things you can prioritize as you work toward recovery.

If you have a localized emergency, such as a  house fire or a burst pipe, you will want to work with a company that can quickly handle the issue with professionalism.

If your damage is due to a larger disaster, you want to work with a company that has the resources to help your entire area, but also one that you know is legitimate due to the rise in post-disaster restoration scams.

Regardless of what your damage is, you can count on your local SERVPRO® crew to make it right. From fire to water and every type of damage in between, we will always be there with a friendly smile and a rapid response to help you.

WHAT IS THE SERVPRO® DIFFERENCE?

Our Commitment to Our Community Unfortunately, after large-scale disasters, there will be many unscrupulous restoration companies that move into an impacted area and attempt to take advantage of people in need. Because we are an active member of our community, you never have to worry about that with us. We have been locally owned and operated in Dutchess County since 1992 and have helped more than 50,000 area customers with their household and business damages since then.

Our Commitment to Our Employees 

When you hire a restoration company, you are hiring a crew to come into your house, handle your belongings and return your life to its pre-disaster state—that is not something we take lightly. To ensure you are always getting the best service possible, we only hire the best technicians and train them using restoration industry standards so you can be certain your property is in good hands.

Our Commitment to Excellent Service

Our 24/7 emergency line is not just for show. You can call us at any hour to report your damage, and we will immediately begin assembling and dispatching a crew to get your damage treated quickly. When it comes to restoration, acting quickly is key and we never want to leave you wondering when we will arrive, so we will communicate and act quickly throughout the entire process. When you need restoration for your home or business, we are here to help you.

Contact us at any time and let us be your trusted restoration provider for any issues.

Great Time Passers While Social Distancing In Your Dutchess County Home

3/25/2020 (Permalink)

It's important to remain at home during these difficult times, but being active and engaged can really help!

As most of us in Poughkeepsie, Fishkill, Wappingers and Beacon are facing long periods of time at home while practicing social distancing, we’ve compiled some of our favorite ideas of how you can stay engaged, active, expand your mind and have some fun!

-If you’ve got children at home, in addition to some school work, take a look at this website loaded with FREE crafts for kids of all ages!

-This is a personal favorite also geared towards children, Virtual Field Trips! This fabulous article has all the categories no matter what your little person might love, from the zoo to the space frontier and everything in between!

-Looking for some free reads? This Open Library has thousands of free downloads. Escape to whatever genre you love!

-Craving some garden time? Check out this awesome article about getting your garden ready written by Sue Adams of our local Adam’s Fairacre Farms!

-Missing your gym? Here’s the most recent list of how you can get in your work out from home.

Don’t forget your local restaurants, most have delivery or curbside pickup available and really need your business right now! These lists are ever-changing, best to call your favorite one directly.

SERVPRO of Western Dutchess County is actively working in accordance to the CDC standards of virus disinfection for any home or business. If you have concerns or questions about how we can help during this tough time, please don’t hesitate to call us at (845)831-3600. We’re always here to help!

We ARE the cleaning experts in Dutchess County

3/19/2020 (Permalink)

In these uncertain times, trust the experts at SERVPRO for any cleaning services needed at your home or business.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are the LOCAL specialists in cleaning services, and adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning, sanitizing and disinfection services, call the experts today at SERVPRO of Western Dutchess County. We’re always here to help.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Disinfecting and Sanitizing Services are SERVPRO of Western Dutchess County's Specialty!

3/13/2020 (Permalink)

SERVPRO of Western Dutchess County can do specialty deep cleaning at a full range of properties including your home!

SERVPRO of Western Dutchess County can help minimize the spread of germs in your business or home with proactive deep cleaning.

We’re trained to adhere to the highest cleaning and sanitizing standards, making us the #1 LOCAL choice for cleanup and restoration. We utilize hospital grade disinfecting products for non-porous surfaces as well as sanitizing products for porous materials and disinfecting ULV fog, effectively tackling microorganisms such as viruses, bacteria and mold.

As long-time providers of trusted and proven cleaning services in Dutchess County, let us help give you piece of mind.
Call us today at (845)831-3600 to see what we can do at your HOME OR BUSINESS. We’re always Here To Help.

Get to Know Your Local SERVPRO® | SERVPRO® of Western Dutchess County

2/27/2020 (Permalink)

Count on SERVPRO of Western Dutchess Count to be your TRUSTED leader for damage remediation in your home or business!

If you own a home or business in Dutchess County, it is natural to worry about what will happen if a disaster comes your way. Whether you are concerned with damages from fires, smoke, floods, storms, mold or bio-hazards, you want to know that you have a company to call to help you recover.

The good news is that is exactly what we are here for. We are family-owned and operated and invested locally in this area for over 25 years, and no matter the hour you discover damage, we are just a phone call away.

What Makes Us Your Trusted Community Restoration Team

We Are Committed to Our Community in the Hudson Valley. Our owner, Gil, and his wife, Sheryl, were raised in the area and have lived here their entire lives. They have chosen to raise their family here to invest in the area, and have been operating 2 SERVPRO locations to meet any local residents’ needs. They are also proud to help out local branches of
organizations such as The Children's Home, Love Holds Life Children’s Cancer Foundation, and the Dutchess County Chamber Workforce Development Program and multiple First Responder Stations and organizations.

We Have Helped Many Residents Rebuild

We have been operating since 1993, and in that time we have helped more than 50,000 customers with restoration. We have helped with fire, water, flood and storm damage for both businesses and households and have proven experience in the field.

We Hire Top-Notch Restoration Professionals

Not only do we hire people of the highest character with the highest work ethic, but we also
provide them with ample and continuous training to ensure they are ready to tackle the biggest restoration tasks.
Many of our restoration professionals have been with us for more than 10 years, amounting to
extensive restoration experience.

We Are Proud to Show You How SERVPRO® Makes a Difference

The SERVPRO motto is “Like it never even happened,” and that is the level of service we aim for on every restoration job. We are trusted leaders in the restoration industry and we take our reputation very seriously. When you need us, we respond 24/7 to begin your restoration process and show you the difference that working with SERVPRO makes. We're here to help and faster to any size disaster.

If you have damage to your home, you can count on us. Contact us 24/7 to learn more about us
or to begin your restoration process with us.

How Our Commercial Restoration Approach For Your Fishkill Business Sets Us Apart

2/17/2020 (Permalink)

SERVPRO has the experience, the certifications and the most advanced restoration techniques to restore your commercial building to preloss condition.

For business owners in Dutchess County, it is vital to have a restoration plan in place for your business in case of a disaster or other damages. Considering that FEMA’s most recent report states that 40% of businesses fail to reopen following a disaster event, being able to have restoration services respond right away can make all the difference in how quickly your business is able to recover.

If you are searching for a commercial restoration company to help you recover, read on to discover some of the things that set SERVPRO ® of Western Dutchess County apart in the space. We are industry leaders with a variety of experience and expertise, and we are here 24/7 to respond to your call after damages occur.

We Have Experience With a Variety of Building Types

We have many years of experience in commercial restoration with a variety of commercial building types. Some of the commercial buildings we can tackle restoration for include:

? Small and large office buildings

? Apartment complexes and rental properties

? Industrial plants and warehouses

? Schools

? Restaurants, hotels, retail operations and other customer-facing businesses.

Regardless of the type of building or business you are operating in, our experienced technicians will be able to help you quickly recover.

We Can Help With Any Type of Commercial Damage

Because of our certifications and expertise, we are able to help with a variety of damages to commercial properties. Our technicians are trained according to IICRC standards and can handle fire damage and subsequent smoke odor removal, water damage, storm damage and a variety of other scenarios that you may need to help your business reopen.

No Commercial Restoration Job Is Too Large for Us

We are proud to be a LOCALLY owned and operated restoration company, but we also have the benefit of having the SERVPRO name and family behind us for larger restoration tasks. In the event of extreme damage or a large-scale disaster, we can work with other SERVPRO owners across the country to obtain extra resources, additional technicians and more equipment—meaning we can handle any disaster, regardless of the size.

If you are in need of commercial restoration for your property in Fishkill, Beacon, Wappingers or Poughkeepsie, we are here for you 24/7. Contact us at any time, we're faster to any size disaster!

If You Have an Oil Furnace, Boiler or Hot Water Heater in Your Fishkill Home, Learn What a Puffback Is!

1/27/2020 (Permalink)

Puff backs can be dangerous to breathe in, call the experts at SERVPRO to get it cleaned up right!

Have you ever seen a car backfire and there’s a dark plume of smoke behind it when that happens? That’s similar to what can occur to your oil furnace, it’s when the burners don’t ignite upon start up and cause excess oil fumes to combust, or an explosion of un-burned oil. This reaction can produce a large amount of smoke that will cause soot and debris to spread throughout your house, called a Puff Back.

Maybe you’ve noticed oily, black-looking webs on your ceiling? Those are soot webs, exactly the bi-product of a puff-back. If you think it’s only going to found in the areas where the vents might be, think again. The only thing soot is good at, is traveling and hiding. Closed kitchen cabinets? Yup, it probably got in there. Guest bath down the hall? Most likely you’ll feel an oily film or see blackish spots in there too. Forced air systems will do their job and force the air everywhere along with whatever soot is hitching a ride.

Inhaling soot can be dangerous to your health, as it contains dirt, dust, chemicals, acids, and other harmful items. Inhaling those particles can lead to serious health issues. As much as you want to grab a sponge and get to work, most household cleaners can’t remove soot. the absolute best and easiest course of action is to contact a professional restoration company.

Some Quick “Now What Do I Do and Don't?”:

-Turn off the furnace. Don’t touch the soot and limit movement in the house. This also means don’t open windows or turn on fans.

-Don’t stay in the home if you really don’t need to. Cover your mouth and nose with a cloth if you must go inside for any reason. (Same for pets!)

-Do call your insurance company and file a claim.

-Call an HVAC specialist to fix the furnace.

-Call SERVPRO of Western Dutchess County 24/7. Our trained experts will walk you through every step, get that damage cleaned up and work directly with your insurance company to get this taken care of quickly and efficiently.

We’re always here to help at (845)831-3600.

Preventing Water Damage From Frozen Pipes | SERVPRO® of Western Dutchess County

1/7/2020 (Permalink)

Frozen pipes can be a major headache in the winter months, protect your home against them!

During the chill of the winter months in Dutchess County, frozen pipes are a serious concern we hear about from homeowners. In fact, burst pipes are one of the biggest causes of water damage during the winter months, amounting to more than $5,000 in property losses on average. 

Understanding why pipes freeze, why frozen pipes burst and how these factors can lead to water damage is an important part of keeping your household dry and warm during the wintertime. Read on for our guide to frozen pipes and how to prevent them. 

How Pipes Freeze and Why They Burst 

When the weather is cold enough, any pipe can freeze—while those running through unheated areas such as exterior walls or basements are the most vulnerable, even pipes inside the home can become frozen if conditions are right. 

When temperatures drop and the water inside the pipes begins to freeze, it can create an inconvenience as you will not be able to access running water. However, if frozen pipes are left alone and no effort is made to thaw them, the pressure inside will become too great and the pipe can actually burst open, leading to water damage. 

Ways Frozen Pipes Can Cause Water Damage 

Once a pipe bursts open, the potential for water damage is automatically increased. Instead of bursting directly at the frozen blockage, pipes generally falter further up the line, in between a closed faucet and where the blockage occurs—often in a wall or under a sink, which may not be discovered immediately if it occurs. This allows all the built-up water to begin coursing through the breakage and flow freely through your home. 

How to Prevent Pipes From Freezing 

Fortunately, there are steps that homeowners can take to prevent their pipes from freezing and avoid costly water damage. By preventing pipes from freezing in the first place, it will greatly lessen your headache throughout the colder months: 

• If you are leaving for a long period of time, make sure the heat stays set to above 50 degrees. 
• Leave faucets on a slight drip so water is constantly running through the pipes. 
• Open cabinet doors in the kitchen and bathroom and ensure all the bedroom doors are open to increase airflow. 
• Add insulation to exterior areas with water pipes and/or to the pipes themselves. 
• Keep garage and cellar doors closed tightly if there are water lines inside. 

Are you concerned that a pipe has burst in your home? Contact us to have our trained experts inspect your home for moisture damage. We're here to help 24/7!

It’s Not Just the Flames that Do the Damage to Your Home or Business | SERVPRO® of Western Dutchess County

11/19/2019 (Permalink)

The flames from a fire are only one part of the damages that can occur during a residential or commercial fire.

Whether it’s at your Wappingers home or your Poughkeepsie business, a fire is a devastating occurrence. Once the flames are put out, the next step is often confusing at to what the cleanup truly entails and what kind of damage has really been done.

Horrible flames are what most of us think of, but the fire itself isn’t always what causes the most damage. Smoke, soot and water damage go together with a fire no matter the type, and it is important to work with a trusted and reliable restoration company that understands how to handle all these issues. 

The Types of Damage That Fires Can Cause 

Smoke Damage Smoke inhalation is the #1 cause of fire-related deaths, and smoke damage is also one of the most severe ways a structure can be impacted after a fire. Smoke seeps into absolutely everything, damaging furniture, walls, flooring, even the furthest rooms. For areas not physically touched by the flames, paint discoloration, corroded appliances and unbearable odors can all be expected following simply due to the smoke. 

Soot Damage Soot is an inescapable, dangerous substance that WILL cover nearly any material in a layer of extremely hazardous film. Soot is the deposit that smoke leaves behind, which often contains many dangerous chemicals as a result of the burning of plastics and other materials. Not only can soot linger on items, but it can also infiltrate the ducts of the HVAC system in a home or business, leading to contaminated air quality that results in health issues. Hiring a restoration company that can also remediate your HVAC system and duct work is key to improving the air quality.

Water Damage Whether it is from firefighting efforts or automated sprinkler systems, water damage and fire damage are often intertwined. Not only can water damage result in more damage to susceptible items such as electronics, but it can also result in mold growth if it is not removed quickly by a professional. In the right humidity and temperatures, mold will start to grow within 48 hours. Though putting out the fire should always be the first concern, it is important that cleanup is done properly and efficiently in order to mitigate as much damage as possible and to avoid secondary issues.

SERVPRO of Western Dutchess County has been the trusted, LOCAL fire and water damage remediation company since 1992. We have the certified professionals who will handle any remediation needed, in either a commercial or residential property and get you back to normal quickly. 

If your home or business has been impacted by a fire, we are here to help! We’re here to help, 24/7 and can make it “Like it never even happened.”

An Overview of How Storms Can Damage a Home | SERVPRO® of Western Dutchess County

11/13/2019 (Permalink)

The effects of a storm can be very damaging, give us a call asap if you suffer any kind of storm damage.

Though storm warnings are fairly common, it is important to take weather advisories seriously every time they are issued. Because of the variance in weather and atmospheric conditions, no two thunderstorms are exactly the same. Though some might pass through and bring gentle showers, others can cause extreme amounts of damage in a short time. 

To give homeowners in Poughkeepsie, Fishkill, Wappingers and Beacon an idea of what to expect when severe weather is forecasted, we have compiled the four most common types of storm damages that can occur to a home. The effects of a severe storm can range from mild to severe, and it is important to know what to prepare for when hazardous weather is coming your way. 

Lightning Damage Lightning strikes occur around 25 million times each year, and it is possible for lightning to strike the same place twice. When lightning strikes a home, it can cause fires, electrical issues and structural fractures, making it a large headache for homeowners. If your home is struck by lightning, having an expert inspection is key as lightning damage could also increase your chances for electrical fires in the future. 

Hail Damage Hail is caused when the storm pushes rain clouds upward enough that the water droplets are frozen solid before passing through to the ground. Hail damage is commonly considered for cars that are parked outside, but it can also wreak havoc on a house’s roof, drainage systems and can even break windows if conditions are right. 

Flood Damage Flooding is one of the most dangerous things that storms can lead to. While thunderstorms typically cause what are known as flash floods, they can also lead to more long-term flooding if conditions are right. Flood damages can be detrimental to a home and its contents and cause hazardous conditions for those in affected areas. 

Wind Damage In some cases, severe storms can have winds as significant as a tornado would, yet they often last much longer. We all can remember a “straight line storm” that was thought to be a tornado by the shear damage it left. Severe weather can cause homes to become damaged beyond recognition, especially if they face an open area or are located in a spot where they might be particularly vulnerable to winds. If high winds are in the forecast, it is important to secure anything in your yard in advance and to take cover immediately as they approach. 

If you’ve sustained any storm damage to your Western Dutchess County home, call us 24/7 to get your restoration process started right away!

Understand how Mold works and help prevent it in your Wappingers home

11/9/2019 (Permalink)

Controlling moisture and preventing water damage is the first step to keep mold out of your home.

The truth is that mold exists everywhere in nature. There is no way around it and not all forms are harmful or able to thrive. Mold needs moisture and a temperature above 32 degrees to live and thrive, as well as an organic food source to help it along (think wood, cardboard and soap). Mold spores can be found in almost any climate, in any home and often you’ll smell it before you can pinpoint its source.

Mold, or microbial growth stemming from water damage, is thought to be the #1 indoor air quality problem in U.S. housing. Not only does water lead to mold growth, but that itself can cause health issues and can lead to cosmetic problems in the home and structural rot if not repaired.

Controlling moisture in wood-based products like framing lumber and sheathing (typically used when building a home) by water management principles used by builders, helps deter mold growth by driving water away from the home or sloped away from the structure.

On the interior, make sure to check for leaks periodically in places like the bathroom, under sinks, the basement and attic spaces. If you’ve noticed a leak, can see mold growth or started to smell that famous smell, get it repaired as soon as possible and then call in the experts to get rid of any mold that might have developed.

SERVPRO of Western Dutchess County offers FREE estimates on mold damage and is experienced and certified in mold remediation.  Trust your home to the local experts, in business since 1992. Call us today to schedule your free mold estimate, 845-831-3600.

There is nothing we can’t do to make your Poughkeepsie damage “Like it never even happened!”

11/7/2019 (Permalink)

Ask SERVPRO today how our reconstruction services can work for you!

SERVPRO of Western Dutchess County offers all phases and types reconstruction services for any kind of mitigation! No need to even think about a window guy or a flooring person after the fire or water damage restoration is done, we can do it all!

Not only will our trained and certified professionals take care of the cleanup services, we can seamlessly transition into the reconstruction services to help restore your home or office back to preloss condition!

Our Reconstruction division is excited to offer the following services during the rebuilding process: 

• Structural repairs
• Framing
• Carpentry
• Electrical
• Plumbing
• HVAC
• Windows/Doors
• Interior Design
• Tile Work
• Flooring and Carpeting
• Ceilings
• Roofing
• Drywall
• Siding
• Exterior Finishes

Not seeing something you need here? Just ask!

No damage is the same and no restoration or reconstruction could be the same. We will work with you and your insurance company directly to customize a rebuild plan that best fits you, your home or your business. No job is too small or large!

Call today for more information 845-831-3600 or visit our Facebook Page or our Google page for tons of helpful articles, blogs, tips, pictures and posts!

There is nothing we can’t do to make your Poughkeepsie damage “Like it never even happened!”

11/7/2019 (Permalink)

Ask SERVPRO today how our reconstruction services can work for you!

SERVPRO of Western Dutchess County offers all phases and types reconstruction services for any kind of mitigation! No need to even think about a window guy or a flooring person after the fire or water damage restoration is done, we can do it all!

Not only will our trained and certified professionals take care of the cleanup services, we can seamlessly transition into the reconstruction services to help restore your home or office back to preloss condition!

Our Reconstruction division is excited to offer the following services during the rebuilding process: 

• Structural repairs
• Framing
• Carpentry
• Electrical
• Plumbing
• HVAC
• Windows/Doors
• Interior Design
• Tile Work
• Flooring and Carpeting
• Ceilings
• Roofing
• Drywall
• Siding
• Exterior Finishes

Not seeing something you need here? Just ask!

No damage is the same and no restoration or reconstruction could be the same. We will work with you and your insurance company directly to customize a rebuild plan that best fits you, your home or your business. No job is too small or large!

Call today for more information 845-831-3600 or visit our Facebook Page or our Google page for tons of helpful articles, blogs, tips, pictures and posts!

Why You Should Choose SERVPRO® for Your Restoration Needs | SERVPRO® of Western Dutchess County

11/5/2019 (Permalink)

Trust the trained and certified professionals at SERVPRO of Western Dutchess County to handle all of your restoration needs!

When there is fire, water or storm damage to your home or office, parsing out what your next steps should be can be an overwhelming process. Even with the rate of natural disasters continuing to rise, it may not feel like a possibility until it happens to you. 

The good news is that we have extensive experience in restoration in many types of scenarios and know exactly what to do in order to assist you as quickly and efficiently as possible. 

Our approach to restoration is dynamic, so you can expect a quick response by trained professionals with state-of-the-art equipment any time you call. Here is some information about why you should choose us for all your restoration needs: 

A Quick Damage Response Time- When it comes to any type of damage to a residential or commercial building, quick response time will be helpful. Fire, water and storm damages are all best treated early on to prevent the damage from becoming worse or giving rise to new issues, which is why we prioritize our response time to get to you. When you call our 24-hour emergency line, we will answer immediately and get your restoration process set in motion. 

Technicians That are Leaders in Restoration- Our damage technicians are responsible for helping you reclaim your home, which is why we invest heavily in their training and ensure they are leaders in their field. The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides the industry standards for what restoration technicians should know, which our team studies heavily in addition to the extra SERVPRO® training they receive. 

State-of-the-Art Restoration Equipment- When it comes to restoration for your home or office, you want the assurance that you are getting access to the best equipment available, which we can provide. Whether we are dealing with water extraction, odor removal or dry cleaning furniture, we have the best equipment and can do the job correctly the first time. The IICRC provides guidelines for equipment types, which we are sure to heed in order to ensure that our technology fleet is fully up to date. 

Are you in need of residential or commercial restoration? Give us a call! We are here 24/7 to get the restoration process set in motion for you

The unknown fire hazard lurking in your Dutchess County home

11/4/2019 (Permalink)

A clogged dryer vent is more dangerous than most would think!

The weekly (or daily) task of getting the laundry done is not something we give too much thought to other than getting it out of the way, but according to Consumer Reports (2018), every year firefighters across the country respond to around 17,000 home fires caused by clothes dryers, according to the Building Performance Institute.

A whopping 34% of these fires is caused by an accumulation of lint, the simple task of cleaning the lint trap can set you up for a dangerous situation that can be far more serious than decreased performance caused by constricting a dryer's duct work.

Take a look at these best practices to ensure safety in the laundry room:

• Read the manufacturers’ instructions and warnings upon installation and be sure that your dryer is installed by a knowledgeable professional and that the correct electrical plug and outlet are used
• Clean the dryer lint filter before and after each load of laundry
• Clean the filter with a nylon brush at least once every six (6) months or more often if it becomes clogged.
• Completely clean lint out of the vent pipe every three (3) months.
• Check occasionally through the venting system behind the dryer to ensure it isn’t damaged.
• Put a cover on outside wall dampers to keep out the elements.
• Ensure the outdoor vent cover opens when the dryer is on.

• Consider having SERVPRO of Western Dutchess County clean your dryer venting. It’s easy, reasonably priced and will help ensure safety.

If you’re interested in scheduling a cleaning or if your family has experienced a fire of any kind and needs help restoring your home, SERVPRO® of Western Dutchess County can help 24/7! Give us call at 845-831-3600 to learn about our fire restoration services. We’ll make it Like it never even happened.

Winter prep in the Fall for your Poughkeepsie home-SERVPRO of Western Dutchess County

11/4/2019 (Permalink)

A reliable list of to-do's before winter comes could really help avoid a costly situation!

It’s easy to remember what your family needs for a Dutchess County winter but consider what your home needs as well. Some simple home strategy prep in the Fall months can help avoid a very costly and inconvenient experience in your Poughkeepsie home this, and every winter.

Make a “Check it and Fix it” list of to-dos’ around the house, you’ll want to include things like:

-Winter heating costs- putting some savings aside for unexpected issues like pipes breaking, heating system malfunctions and plumbing failures.

-Check the windows and doors for drafts and insulate or seal as needed. Put in storm windows and doors if you have them. Don’t forget the basement.

-Hire a professional to perform a furnace inspection as well as having the dryer vents and duct work cleaned. We recommend this yearly at least.

-Drain any water from outdoor faucets, spigots, hoses and sprinklers. Locate water sources if they need to be shut off in an emergency. Use heat tape on problem pipes inside the home to help prevent them from freezing.

-Have your fireplace and chimney inspected and cleaned if needed.

-If any pipes or ducts travel through an exterior wall, use caulking or weather stripping around entry points.

Tackle one or two of these tasks at a time, enlist family members for help and you’ll be done in no time. It’s worth the prep to help avoid a potential situation.

SERVPRO of Western Dutchess County is here to help in any fire or water damage situation, our crews are here 24/7 for your emergencies. Give us a call, we’re faster to any size disaster!

Must-Haves for Your Emergency Kit | SERVPRO® of Western Dutchess County

8/22/2019 (Permalink)

Having a well-stocked emergency supply kit offers some peace of mind in weather-related disasters!

When a weather emergency strikes, there will not always be time to gather your supplies before heading to a basement or other safe space to wait out the storm. Having an emergency kit that is fully stocked and ready can make such a big difference in your survival during a disaster.

Experts recommend that your emergency kit contain at least 72 hours of provisions as well as some necessities such as personal hygiene supplies and emergency radios. An emergency kit is the best way to obtain peace of mind and know your family will be safe.

The Basic Emergency Kit:

While every emergency kit should be tailored for individual needs and considerations, to build an emergency kit with the bare necessities, this is what Ready.gov recommends:

• At minimum, one gallon of water per person per day for at least three days
• A three-day supply of non-perishable food per person
• Either a battery-powered or hand-crank radio for local alerts
• A NOAA Weather Radio for national alerts
• Flashlights for each person
• A well-stocked first-aid kit
• Any prescription medications your family members may require
• A surplus of portable phone chargers, charger cords and batteries for the flashlights and radios 
• Dust masks for filtering debris-filled air
• Paper towels, toilet paper,  garbage bags, hand sanitizer and any other personal hygiene supplies
• A non-electric can opener and utensils for food.
• Local maps of the area with shelters clearly marked

Additional Supplies for Emergencies:

Having the above items is a great place to start, but if you have the space and ability to build out a more robust kit, there are some additional items you may want to include:

• Tools such as wrenches, hammers, nails and pliers
• Plywood in case it is necessary to barricade doors or windows
• Duct tape and plastic sheeting in case an impromptu shelter needs building
• Solar-powered chargers for using electronics long-term
• Climate-appropriate spare clothes
• Thin, camping-style blankets
• Unscented bleach, which can be used as a disinfectant or water purifier
• A source of entertainment for adults and children
• Cash and/or travelers checks

If you’ve experienced a weather-related disaster and have sustained water or storm damage in the process, SERVPRO® of Western Dutchess County is here to help you. Our experts are available 24/7, and pride ourselves on a fast response time following disasters.

SERVPRO of Western Dutchess County IS your ONE STOP SHOP for all the remediation, repairs and rebuild your home needs!

5/6/2019 (Permalink)

We offer a full line of reconstruction services too! From start to finish, we've got your back!

Fire or smoke damage at your Fishkill property? Suffered water loss in the basement of your Poughkeepsie home? Maybe your furnace backfired and threw soot all over your Wappingers Falls living room? Did that annoying sink leak turn into mold issue in your kitchen in Beacon?

Make one phone call, 845-831-3600, and we’ll take care of everything.

You know us for being the experts at restoring fire damaged homes to preloss condition, getting the smell of smoke out of everything, drying out, cleaning and rebuilding the water-damaged floors and walls, and being certified to remove mold of all types, but we also offer FULL RECONSTRUCTION services no matter what type.

Some of our reconstruction services are:

-Structural repairs, framing, drywall, ceilings, and all types of flooring

-Carpentry, cabinets, tile, windows, and doors

-Interior design and exterior finishes

-Electrical, plumbing and HVAC

Ask us today how we can help get your life back to normal. SERVPRO of Western Dutchess County is with you every step of the way to make the damage “Like it never even happened.”

https://www.SERVPROwesterndutchesscounty.com/photo-gallery/why-SERVPRO

Know the 3 categories of contaminated water that can occur with a water damage in your Dutchess County home.

4/3/2019 (Permalink)

Regular water that happens to be pouring out of duct work? Nope! This is Category 2 as it traveled and affected many areas of the home.

When dealing with water damage in your Western Dutchess County home or business, there are a lot of things to think about.

One of the key questions our experts will need to know is if the water affected more than one area or floor? It’s important for us to know what we might be working with and if contaminated water is part of it. This might not be the case for your loss, but our Production Managers will determine the extent when they’re onsite.

There are 3 categories of contaminated water that we take into consideration:

Category 1: Source of water that does not pose substantial threat to humans and classified as "clean water". Things like a broken water supply line, tub or sink overflows or appliance malfunctions are generally a Category 1.

Category 2: Contains a significant degree of chemical, biological or physical contaminants and can cause discomfort or sickness when consumed or even exposed to, known as "grey water". This type carries micro-organisms and nutrients of micro-organisms. Examples are toilet bowls with urine (no feces), sump pump failures, and water discharge from dishwashers or washing machines.

Category 3: Known as "black water" and is grossly unsanitary. This water contains polluted agents, harmful bacteria and fungi, and can cause severe discomfort or sickness. These contaminated water sources that affect the indoor environment and includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and/or has remained stagnant may be re-classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination no matter what color it is or what content is in it.

This photo is an example of water damage that started in the 3^rd floor of the home, traveled through sheet rock, insulation and hard wood floors (which have laminate on them) and finally came out through the ducts in the basement. This water was classified as Category 2 as it was loaded with physical contaminants.

Our water damage remediation experts at SERVPRO are certified by the Institute of Inspection Cleaning and Restoration Certification and follow their precise protocols and procedures for cleaning and disposing of this contaminated water.

Water damage? Call SERVPRO of Western Dutchess County at (845)831-3600 and we’ll be by your side through it all. We’ll get you the answers you need and the team of experts on the job quickly and help ease the stress of the situation. Our team is faster to any size disaster!

We Understand the Value of a Fast Response to Disasters | SERVPRO® of Western Dutchess County

3/22/2019 (Permalink)

Don't wait to get water damage taken care of!

When disaster strikes your home or business, and it is your home or livelihood on the line, time becomes an especially precious commodity. You don’t have the benefit of waiting for help—you need it right away.

A rapid response is crucial. We understand that, so responding faster to any size disaster is more than just a slogan to us.

SERVPRO is helping to protect the environment by using Environmentally Friendly Cleaning Products!

1/7/2019 (Permalink)

More than ever, it's important to protect our environment. SERVPRO has environmentally friendly cleaning products!

Did you know SERVPRO® offers “GREEN” alternatives for some of our products? SERVPRO® is a proud member of the EPA’s Design for Environment initiative (EPA/DFE).The EPA/DFE has established a set criteria for formulating environmentally friendly cleaning products. The initiative is designed to allow chemical formulators (such as our very own in-house chemists) a resource to formulate environmentally friendly cleaning products using environmentally friendly raw materials.

Some of the "Green" products SERVPRO® offers are:

Benefect® Botanical Disinfectant

SERVPRO® All Surface Green Clean

SERVPRO® Carpet & Upholstery Green Clean

SERVPRO® Window Green Clean

Contact us for more product information! SERVPRO of Western Dutchess County 845-831-3600.

Western Dutchess County residents: Follow these safety tips if you suspect mold!

11/30/2018 (Permalink)

If you see mold, leave it alone and call us!

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Western Dutchess County for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Western Dutchess County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 845-831-3600. We'll help make it "Like it never even happened."

Frozen Pipes 101

11/23/2018 (Permalink)

These easy tips will help prevent a massive headache

Pipe bursts are one of the most common water damages that SERVPRO of Western Dutchess County receives from the months of December to March. 

Simple fact, when water freezer it expands. When water freezes in a pipe, that pipe can only expand so much before it bursts. However, it's not necessarily the frozen water the caused the burst. The water pressure between the ice and the closed faucet has enough pressure to break a pipe and cause water damage in your home or business. 

Some tips on how to prevent frozen pipes:

-Keep cabinet doors open during cold spells.

-Keep a slow trickle of water flowing through the faucets.

-Keep your home or office temperature no lower than 55 degrees F.

-If going away, have someone check on your house or business daily to make sure it's warm enough.

-Seal leaks that allow cold air inside where pipes are located.

-Insulate pipes in crawl spaces and attics. These are the most susceptible to freezing.

If you find you have frozen pipes, call a plumber immediately. Should you have any water damage, call SERVPRO of Western Dutchess County at 845-831-3600 and we'll clean up all the damage.

We really are a one-stop shop!

11/23/2018 (Permalink)

No matter the work needed, we'll make it "Like it never even happened."

SERVPRO of Western Dutchess County is offering reconstruction services for all mitigation damages! No longer do you need to find someone else to perform your restoration portion of the water, mold or fire damage! After we come in and perform the cleanup services, we can smoothly transition into the reconstruction services to help restore your home or office back to preloss condition!

With our new Reconstruction division, we are excited to offer the following services during the reconstruction process: 

• Structural repairs
• Electrical
• Plumbing
• HVAC
• Windows/Doors
• Interior Design
• Flooring Replacement (all types)
• Ceilings
• Roofing
• Drywall
• Siding
• Exterior Finishes
• Carpentry
• Framing
• Tile Work

Call today for more information 845-831-3600 or visit our Facebook Page or our website for tons of helpful articles, blogs, tips, pictures and posts!

Fireplace tips to help keep your Western Dutchess County home safe

11/23/2018 (Permalink)

While fireplaces can provide warmth and comfort, if you are not careful, they can also be a hazard.

When the colder temperatures start to set in, many homeowners will turn to their fireplace, wood or pellet stoves as an additional heat source. While fireplaces can provide warmth and comfort, if you are not careful, they can also be a hazard. Keep in mind the following precautions to help ensure a safe winter season.

Keep Your Chimney Fireplaces and Wood Stoves Clean

• Have your chimney, fireplace, wood or pellet stove inspected and cleaned by a licensed chimney specialist. They should be maintained annually to help ensure they are functioning safely and efficiently. 
• Be sure to keep the area around the hearth clear of debris, decorations and any other combustible materials.
• If you have a wood burning, insert or pellet stove, refer to the manufacturer’s instructions for additional guidance related to operation and venting.

Keep Fires Burning Safely

• Be sure the flue is open before lighting your fire to help ensure the fireplace will vent properly. Do not close your damper until you are sure the fire is out.
• When starting a fire, only use a match or commercial firelighter. Never use flammable liquids to start a fire.

• Glass doors of a fireplace should be kept open while burning a fire. This allows the fire to receive enough air for complete combustion and to help reduce creosote build-up in the chimney.
• Metal mesh screens should remain closed whenever your fireplace is in use to help keep embers in the fireplace.
• Only use dry wood in your fireplace. Wet wood can increase creosote buildup, which can lead to chimney fires.
• Do not burn plastic because it can release toxic chemicals and cause damage to your chimney, fireplace or wood stove.
• Never burn a Christmas tree in your fireplace as the sparks from the burning needles can increase the risk for a chimney fire. Also, do not burn cardboard boxes, wrapping paper or trash in your fireplace.
• Never leave a fire in a fireplace unattended. Before leaving the house or going to bed, you should make certain to fully extinguish the fire.
• Allow ashes to cool completely before disposing of them — ashes can take several days to cool completely. Never empty ashes directly into a trash can. Instead, place ashes in a covered metal container located at least 10 feet¹ away from your home and any other building.

Keep the Outside of Your Home and Your Chimney Safe

• Firewood should be stacked at least 30 feet away from your home.²
• Your roof and chimney should be kept clean of leaves, pine needles and other debris. Prune trees and branches to keep them away from your chimney.
• Install a chimney cap with spark arrester to help keep debris, leaves, branches and animals out, and to help prevent burning embers or sparks from escaping and creating a fire hazard.

Keep the Inside of Your Home Safe with Smoke and Carbon Monoxide Detectors to help make your winter even safer, we recommend that you take the time to test your smoke and carbon monoxide detectors. A smoke detector is the most effective way to detect smoke from a fire and signal an alarm so that you can get you and your family out safely. A carbon monoxide detector can alert you to the buildup of this dangerous odorless and colorless gas. Make sure you test the detectors monthly, and after you change the batteries to ensure they work properly.

Source: 
¹ National Fire Protection Association. (2015). Wood and Pellet Stove Safety. PDF accessed from http://www.nfpa.org/safety-information/safety-tip-sheets.
² National Fire Protection Association. (2015). Wildland Fire Safety. PDF accessed from http://www.nfpa.org/safety-information/safety-tip-sheets.

(Reference: The Travelers Companies, Prepare & Prevent-Individuals-For Households-Fire Safety, www.travelers.com/resources/home/fire-safety/fireplace-safety-maintenance)

Did you know we perform air duct and HVAC cleanings too?

11/23/2018 (Permalink)

Don't let a dirty filter wreak havoc on your HVAC system, call SERVPRO of Western Dutchess County for more info!

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

SERVPRO of Western Dutchess County Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call SERVPRO of Western DUtchess County today, (845)831-3600.

What do you do when important documents are damaged? You call SERVPRO of Western Dutchess County

11/21/2018 (Permalink)

The SERVPRO Drying Chamber

Think about all the important documents at a hospital, law office, government building, home or any other job where a water loss has occurred. Who is going to take care of those documents? Instead of using a subcontractor, keep it green and call us, SERVPRO of Western Dutchess County has an invaluable service called Document Restoration.

Documents that can be restored could be as small as precious family keepsakes such as a bible or photo albums, to an entire hospital's medical documents. Items will be cleaned using a special process, deodorized and can be digitized and returned to you in a timely fashion. Other key points:

• Vacuum freeze drying is the most efficient and effective way to salvage water-damaged documents.
• SERVPRO’s technicians are trained to use the most advanced technology available for document recovery and drying; in fact, the Document Restoration Team uses the same technique the Library of Congress uses to dry water-damaged books. 
• All employees of the Document Restoration Team are HIPAA Master certified and once your items arrive at the SERVPRO facility, 24/7 video surveillance is guaranteed.

This process is another great service SERVPRO of Western Dutchess County offers to anyone who might need it and another great way we can make it "Like it never even happened."

Questions about document Restoration? Call us today at 845-831-3600.

Taking a little bit of time now can be an invaluable resource later- consider doing a home inventory

11/20/2018 (Permalink)

Having a list of your home's inventory can be a big stress reliever in the event of a fire.

A relatively painless process can help you recover more from insurance after a catastrophe-

In the unlikely event of a fire, a wind storm, a robbery, or another unexpected event, homeowners insurance can help you repair your home and recover or replace your belongings. But you’ll need to remember what you’ve lost—which can be a challenge during a time of trauma.

That’s why it’s wise to consider doing a home inventory. Having a list or visual reminder of your belongings can make a big difference in how much the insurer will pay, and thus how well you’ll recover financially.

“A home inventory is beneficial because it gives homeowners and insurers a clear picture of how many items are in a home and how much it would cost to replace them in the event of a natural disaster,” says Michael Barry, a spokesperson at the industry-sponsored Insurance Information Institute, based in New York City.

It's Easy to Get Started:

Creating a home inventory doesn’t have to be difficult.

“It can even be as simple as standing in the middle of each room and taking a 360-degree video, and uploading to the cloud or emailing it to yourself,” says Melanie Hart, senior underwriting manager for the San Antonio insurance company USAA. 

To start, focus first on the big and valuable: major appliances, jewelry, furniture, rugs, electronics, and art or collectibles.

Using your smartphone’s video feature, sweep the camera around a room, narrating the description of items you’re filming and—if you remember—what you paid. (Photograph receipts if you have them.) Capture serial numbers and brand names when possible so that the insurer can replace what you had with exact or similar items.

Once you’ve cataloged the pricier items for your home inventory, open cabinets, drawers, closets, and boxes and do the same. But don’t sweat the small stuff too much. An insurance adjuster is likely to create a “bulk estimate” of those things—for example, $200 for everything in your utility closet, insurers told us.

Store the Information Right

Store the images and video for your home inventory on a cloud service, such as iCloud or OneDrive, or put it on a thumb drive and stash it in a safe deposit box or fireproof safe.

Several insurers even offer free web-based home inventory storage tools and apps. American Family Insurance’s DreamVault, for instance, lets anyone create a digital home inventory; it’s available online and as an Android or iOS app.  

If you experience any kind of fire damage to your home or business, SERVPRO of Western Dutchess County is here to help 24/7, 845-831-3600.

(Reference: Consumer Reports, Homeowners Insurance, Do A Home Inventory Now- Avoid Heartache Later  https://www.consumerreports.org/homeowners-insurance/do-a-home-inventory-now-avoid-heartache-later/)